Showing posts with label Woodlands government. Show all posts
Showing posts with label Woodlands government. Show all posts

Monday, September 26, 2016

2016 Election Issue

It is important for residents to understand some of the history behind the current election and the political tactics being used by some candidates for being elected. For one, there is usually an advantage of some sort for a politician in The Woodlands to run for office. Yes, they are all for "representing" the people. An added comment.... . You know the way they make
it seem OK, "for the people, by the people". The "by the people" here has traditionally been at the election centers, not in the Board Room. The "for the people" seems to be traditionally "because I like it this way". That is, a politician typically has a motive for running for office and represents himself. The Commentary has, on occasion, asked candidates to submit their reasons for running, I received their generic rhetorical answers to try to convince the public of their motives. There are no plans to do that this year. It is too obvious.

Originally, several influential people were put on a Town Center Board. When the Township was founded by transferring and consolidating all local HOA's into one entity, the "Township", several of those on the Board came along free as new government directors. They became incumbents in the election. Their motives were in local business and political power. That is not in itself a problem. The problem in some folks view is that one (or all) of them had ties to contractors and/or properties involved in development or related contracts. They performed their new government jobs in an open and direct way (kudos), following the law. In the background, they were preparing for development and business opportunities (criticism/conflict of interest). In Montgomery County, this has been a longstanding tradition. Someone has to do the job and after all, like the lady once said, the pay is not the greatest in the world (Directors are not paid anything for their work). Now, four of those people have stepped down and others have filed to run for office. Two positions are being filled with new candidates in this election and two are being challenged. 

To make it more clear, one of them was voted out of his position and two moved on to other related business activities. Our lady volunteered to work on the road issues, the Methodist Pastor decided to let go (it was said that he wanted to be mayor), and like our lady, the lawyer also went on a "road" trip. (pardon the pun). Now we see a pattern. So then, as a consequence, the road issue became a huge concern for many residents. Our county's plan has been in place for quite some time, but it was not ever presented to the residents as an option. It was just a fact. No one should get in the way. That, in my own opinion, gave residents a false impression, eventually leading to a complete revolt in the community, when confronted with a road bond election.  Now that The Woodlands has awakened to the threat of the parkway becoming a freeway for through traffic, other roads in the master plan of the county have also been brought to the attention of the residents. Trees? I see the removal of trees on the parkway and Gosling in the future unless we do something about this. I can hear the increased traffic noise as horns are honked, brakes screech, exhausts boom. Maybe this is what some want, the lowering of property values along the resident corridors of these roads. Can you imagine how wide these two roads will have to be and how busy they will be in 10 or 20 years? We have an added nearby Toll Road now. I was looking for that to take much of the traffic to and from the outside. Alternatives to the master plan should be completed by the county now!  We must have our say at the regional and county planning tables. Residents of The Woodlands MUST be able to manage their own streets. Also the bicycle and pedestrian traffic must be considered in the plan. We got here by being a master planned community. Let's keep it that way!      

But wait! We are not incorporated, so we have no say-so in the matter at all. We are only spectators. Unless we are a city, we cannot actively participate in regional planning nor have a vote in what happens with our roads. Shenandoah, Oakridge and Conroe has a say, not us! The county owns and is in control of our roads - maintenance and planned widening or other modifications. Now our roads are for the county to plan and benefit, not for The Woodlands benefit. What has been seen as a benefit now is seen as a detriment to quality living here. That my friend, should tell you the situation in a nutshell. Yet there are other issues bothering some residents besides the roads. Those who say the Township is just fine as a government don't realize what we are missing in subsidies and that we are not prepared to ward off other issues that face us with 125,000+ inhabitants.  

Just recently, ads have surfaced on Facebook and will soon also appear in the newspaper that local taxes will increase 70% if we incorporate. That was a worse case scenario, plain vanilla thinking, influenced by certain Board members at the time.  The truth is that the same people that recently helped plan the road expansions are likely behind these ads. Why? They want the county to have control of the roads because they are tied to development investments outside of The Woodlands. Business and residential properties bought earlier are threatened by us taking control of our own roads. Roads are expensive to build. We just rejected a bond proposal to pay for the extension of The Woodlands Parkway (good for us). Properties and development projects are at risk for those politicians connected to the road issue (bad for them). So the county will use heightened property value taxes to fund some of the costs of expanding roads such as the Woodlands Parkway (good for them). Yes, we end up paying anyway (bad for us). We need the help of the state to force the reduction of taxation of properties when property values rise. Support the efforts to protect property owners from rising taxes in the Texas legislature, a top priority for Dan Patrick! 

Finally, in this coming election, I would say at the start if the campaigns, if the candidate is stating the 70% rise in taxes as a reason to vote for them, it is a flag NOT to vote for them in my view and this is the reason. They are playing to the residents' emotions. I don't want a raise in taxes and you likely don't either. But we are not voting in this election on incorporation nor the budget. We are voting on those willing to help us out of this situation and bring us to our own future determination. The previous flawed study on incorporation was performed 5+ years ago. It was influenced by the same people as are now trying to load The Woodlands up with the burden of being traffic channels for the county. Since that study, our property values have risen drastically; income has increased dramatically and a lot of water has flowed under the bridge. We need clear open minds to find the right solution for us. Those elected should represent us, not special interests. If new studies indicate the trendy incorporation approach, then we will vote on its merits. If another timely solution is found, then we can vote on that. But enablement for us to participate in decisions is an absolute MUST! Voting for directors who oppose incorporation without current data will simply block efforts to keep The Woodlands an outstanding place to live. Vote "by the people" in this election. 

Sunday, July 24, 2011

Next generation government for The Woodlands Texas - Focus groups for Gap Analysis

The first step of resident input has been completed in a newly established project to determine the next form of government for The Woodlands Texas. As early as 2014, we are legally able to change to a city form of government.This phase of the project was to get feedback from residents for a gap analysis being conducted by the project consultant. Two goals of this phase are in the project plan - (1) See what residents don't know or understand, and (2) determine what are the perceived issues and future needs for effectively governing the community. To do this, residents were divided into two knowledge groups and attendees chosen at random to attend a number of focus groups moderated by the project leader. Focus groups were kept small in size so as to encourage interaction and contribution. The data collected will be sorted out, analyzed, characterized , and then presented back to the community in January to the next focus group workshops and apparently a town hall meeting. You will find a number of issues below related to governing and what seems to be a laundry list of problems as the primary concern on people's minds as we move forward. I may not agree with some of these, but I do believe as many ideas as I can remember should be included. I missed some I am sure, but the idea is to get these out in the open for continued development and thought by residents.  

To get an idea of what has been brought forward in these focus group discussions, here are some of the thoughts from one group.

What is right about our government
There was not much discussion in this area.
(1) Parks and pathways are excellent amenities and are kept clean.
(2) Government looks after the expense of our pools but there are perhaps too many of them and some tax dollars support their use.
(3) We are not part of Houston or Conroe (implied,not stated explicitly)
(4) Inclusion of residents in Parks department and policing strategies by government staff
(5) The Fire Dept is a fire class service.
(6) The policing force has improved and is now one of the best around.
(7) Excellent delivery of information to residents, beyond that required by the Open Records law of Texas 

Gaps
(1) Residents cannot influence decisions about land use. This is no longer a community of large land blocks to be developed except in the Village of Creekside Park. In the other villages, development is typically near and around existing residences or businesses. Residents have been demanding input for years, but go unheard and then with empty promises of inclusion into the process. As the remaining development properties within the villages are sold, residents do not want to have surprises and new establishments that seem to alter the master plan, with lack of controls such as noise, presentation and  privacy expectations that affect the quality of life by taxpayers. 
(2)  Local taxes for the benefit of local needs are managed by separate entities, some of which reach outside of the territorial jurisdiction of The Woodlands, with even differing strategies of management. Lack of centralized control of tax dollars is a gap, especially for county wide taxation based on property values. The county commissioners conduct their meetings on local issues in Conroe, and those decisions are integrated with other county areas. Management for a town of 90,000 should be from within the community and integrated with this community's priorities and needs, not managed by an external entity. This tax domain primarily consists of road maintenance, law making, courts, policing and jail. Governing must be equal and apply to all parts of the county equally due to the legal restraints on spending of taxpayer money.
(3)  There are no controls for noise pollution other than county laws which are designed for rural areas. County rules, regulations and guidelines are applied to stop signs, speed limits, signs, traffic noise, dogs barking, and other very common municipal issues within the territory of The Woodlands. The lack of ordinance power prevents The Woodlands from controlling its quality of life. It forces the community to accept rural conditions within the bounds of large densely populated area. 
(4) There is not an effective way to interact with the Board of Directors as a whole. That is prevented by the current structure and method of government. There is no area representation on the Board of Directors and there is only a one way communication in meetings. Every taxpayer should be provided equal amenities and quality of community life. The village representation at meetings has failed to accomplish the original intent of Village liaisons. It is too weak a link to the board of directors. However, the Village Associations themselves need to be preserved and provide the social aspect of our community in the way they have traditionally served.  All taxpayers are not represented by members of the board in the current government/political environment.
(5)  Our local government has no control over the roads and streets. County and state regulations control and their funds maintain them. The placing or removal of a stop sign, the timing of lights, speed limits, design, and all related matters are in the hands of the county and state where a resident has much less influence. In contrast, our local government maintains the paths which must cross those streets and the master plan which includes easy, flowing pedestrian is sometimes impeded by actions on these roads. Noise on the roads impact the quality of life for several blocks adjoining the main roads. Some residents are thinking that we should re-evaluate the widening of the roads. Governing this issue is ineffective.
(6) Our parks for the most part are clean, but some are not. Trash is brought in and left in the parks and sometimes in the water of some of our parks apparently by outside visitors. This situation needs to be governed, perhaps by control of use.
(7) Residents do not participate in government elections sufficiently. There is a knowledge and interest gap. It appears we continue to have an educational issue or more probably are still plagued by government complexity. It takes years to get educated to a comfort level on local issues, while many people move in and out of the community. Before this government was established, all residents had a say in politics and community decisions. Additionally, demographics have been changing dramatically. We now have entire blocks where many residents have no ability to vote, because of the citizenship voting law. This problem did not exist before this new government, because all residents had a say in their government. No board member represents these people and they have no say who governs them.
(8) Managing and encouraging homes to be purchased instead of rented as a business plagues the community. Residents prefer to have resident owners as neighbors instead of renters who rarely participate in government or have an interest in the local systems. They become users and part of the problem while no one represents the home at the polls. This is apparently a growing problem and not governed in any way.
(6) There is no governing of imposed tax dollars. Instead, taxes are governed by percentage of home value. Although the economy continues to have low inflation, some home owners have huge tax increases and therefore significant inflation. Salary does not keep up with home inflation. This affects long term residents the most. It is assumed that the value of a house should be the taxed by a cap on percentage of value instead of tax dollars. This gives the government more money. Residents are more than concerned about this, but it is not governed. 
(7) The DSC is a critical part of the fabric of the community, yet members on this committee are appointed by the Board of Directors. There remains representation by the development company. The RDRC boards of each village are elected to position, but the DSC sometimes overrides the decisions by those boards. This creates a gap in governing. Perhaps a solution would be to place this function in the hands of the people and let there be an elected association to manage restrictions.
(8)  This government has evolved into a business-centric group of directors who are imposing past and present decisions of the development company and the prior Town Center government officials who were appointed, on the residents. There is a hesitancy to consider candidates who have other ideas for various reasons. Incumbents are the preferred choice of the very few voters who go to the polls. This seems to be the cause of the continued frivolous spending of tax dollars and lack of home owner buy-in to the business community role in the spending of tax dollars. Governing Town Center activities, plans and role in the community remains with the development company. 90,000 residents need to have a say in the development of the entire Woodlands now. These people live here and many of them work here. Governing the use of land is a huge gap as we move forward. There continues to be negative neighborhood impact by development decisions. One such recent example is a cemetery in close proximity to a residential neighborhood. When are we ever going to get a master community plan to manage? The gap is that the local government does not have land use controls.    

Future Challenges
(1) Peripheral development of business and housing. ExxonMobil brings a larger number of people to the area in a relatively short time. Development along the new parkway and other peripheral areas will bring considerable competition for tax dollars and housing. Rental properties could increase in our community as older homes sell. Traffic could rise and the quality of life decrease if not governed. Development to our north will bring Houston closer to us. New development will outclass technology here in The Woodlands, especially "green technology". So there is a perceived related threat to home value and taxation demands by our government.
( 2) Traffic in general will rise as our roads continue to absorb traffic passing through The Woodlands, as a conduit between new development to the west and south from I45. Governing the use of roads and related noise/vibration  is a considerable challenge. The quality of life here needs to be protected.
(3) Managed affordable taxation for the residents
(4) Resident participation as volunteers. There is less opportunity than in the past to participate in government. Growing replacement or new volunteers is an issue. There is less opportunity than in the past to learn how the governing processes work, how issues are addressed and how decisions on the budget are made.
(5) Developing transparency of the development company as a governing body. It makes decisions for residents and has the master plan that is not visible. Residents want transparency now. The master plan appears to change whenever the development company wants it to. It is time to stop that behavior, or it is time to open it up so that residents buy into it and have confidence in decisions and not feel constantly threatened.
(6) Getting resident buy-in/influence in decision making. This could be related to just getting the vote out. Current government makes decisions based on the ideas and thought processes of a very few. There seems to be little conferring with residents on the issues.  

Need to protect      
(1) Unique feel of The Woodlands
(2) High quality of our schools
(3) Forest including trees, undergrowth and wildlife. Seems to be a gap in protecting our wildlife.
(4) Parks and pathways
(5) Residential standards
(6) Managed traffic flow (a county service)
(7) Volunteer system - inclusion of residents

Missing items
I can think of a couple of additional things not mentioned but very relevant to the future governance model. One is water. We are taxed based on bonds for wells. Newer MUD districts have a much larger debt than the older ones in general. I see a financial issue associated with consolidating all the MUD districts together now but we may want to do that in 10-15 years. We face significant issues with water in the future, and there are issues with the governance model related to these issues.

On the positive side, we have excellent senior staff in government, most which transferred from the associations. This was not discussed in our focus group. 

In our current governing model, we cannot annex peripheral areas. This was mentioned, but I don't believe it ever made it to the gap analysis data. To be able to manage our current territory domain, we need to be able to have the sales tax income generated by nearby businesses. There needs to be flexibility to annex areas, especially to our west.

Our fire department is certainly a very good one, but we do not need to be top of the class in firefighting capability. We need better leverage surrounding departments. Our goals should not be to be the best in every class of service but to be as good or better in some of them, with a manageable and affordable budget. Budget must be governed better than it is. 

The exercise itself did not ask for feedback but did ask for questions. That bothered me a bit. When I asked a few of the people leaving what they thought of it, I got some good feedback that should have been gathered in the meeting itself. However, I believe this was very worthwhile and am anxious to see the results from other focus groups. I wish they too would be published, but I do not yet have my hands on any documentation. I understand someone else has done some documentation though. The project manager seemed a little anxious about that, because I believe he wants it all to be presented as a processed presentation rather than delivering the sound bytes that were collected. 

Friday, July 30, 2010

Difficulties of governing


Government is basically the same everywhere except maybe here. You can't please everyone, especially here. In The Woodlands Texas, we have some unique issues. History drives our dilemma. We started as a development company and gradually transitioned into an association. Then we developed Town Center independently but in parallel with the residential villages using totally different concepts, but retaining similar processes and community values. Village residents were not necessarily in agreement with the development plans of Town Center but few contested the vision of a suburban downtown in the middle of the forest, governing itself. From the beginning, Town Center has been a place for visitors. Now it is also a place for a unique urbanized class of residents. With the merger of Town Center and association governments into a township government, some of the conflicts have not yet been adequately addressed. Some big issues remain and the task to effectively govern this community is difficult.  

Newer residents have embraced the ideas of urbanization more than old timers. This has caused somewhat of a conflict between naturalists and city dwellers, a concrete/steel society vs a natural setting. This subject is rarely discussed because it just lies in the background, like a shadow, going unnoticed and being misinterpreted as the same as a business vs residential conflict. Villagers do not want to hear noise or see concrete and steel in their communities. That is the basis of conflict between the two paradigms. Commercializing The Woodlands must be done with care and consideration for the reverse side of the coin.  

The line between commercialism and naturalism could be drawn at budget time. Residents should not have to pay for commercialism, yet investments in commercialism can save taxpayers real money. Now the question is constantly asked, should government be in business, with capital investments and profiteering? This is one ongoing debate that is currently occurring within the government of The Woodlands. It is a conflict, because there continues to be vestiges of the old Town Center in the way the directors think and act. After all, we have a number of old town center directors remaining on the current board.

Many people here ask pertinent and pointed questions, but they rarely take any action. Last night I attended a town hall meeting specifically convened to review the 2011 budget. Outside of the normal crowd, there were very few residents, maybe only two who stood up and made what I would call "normal resident" comments. I made comments too, but I have been commenting regularly ever since our governing question came to the table a few years ago. The township directors were all ears with pen and paper in hand, but with so few voices speaking, they should not feel comfortable in receiving the feedback they sought. They get what they can and will discuss what to do before finalizing the budget. Last year, the public produced more comments than this year and had significant impact on the outcome. This year, the election generated significant focus on the issues, but the public did not come out and vote. It was no surprise to me to see so few people attending the town hall meeting and so few comments made.

It is no surprise to see the same issues at the town hall meeting as the election. Are the issues real? Is policing really an issue? If it is, why didn't the public vote out the incumbents and let new ideas be brought forward? Status quo does not produce change. It sustains the old. It is interpreted as "everything is OK". Just keep the taxes the same and we will be happy.  Yet the public said something different in the residents' survey. There are problems to be solved, especially in law enforcement.

The board has therefore made a small change to the budget to reduce Alpha Omega mounted patrols and put the money towards policing. $300,000 was knocked off of the $1.5 million contract, yet we will continue to see the mounted patrols in the parking lot of Walmart at I-45 and SH-242. The idea is that they are charged with patrolling all of Town Center. We will increase policing in 2011 through more overtime and three more hires. Each hire will require a full sized police car, compatible with the Sheriff's fleet for high speed chases on highways. These automobiles must be replaced every four years. We are not county roads. We are a urban community of neighborhood streets. Our policing requirements are different than the county. Every officer is trained in the county processes and skills are developed in the same way. Sheriff policies must be retained in the deployment of the officers. Isn't it time to change?

Hand it to the board however. The proposed budget has a plan to study policing again. Yes, get consultants and see what is needed in the community. It is difficult to govern a community, especially when there are no skills within the board to manage the policing of our community. This study may be the right thing to do now, but it must be done carefully. Representatives from the village associations are being given the job of giving feedback on the future of our policing. Maybe the feedback should also be given to a committee of knowledgeable people in the community. There is an abundance of issues associated with the direction we are headed, but someone has to lead the effort and get it done.

Fortunately, we have seven residents who volunteer their time to make these decisions. I hope they take to heart the comments made last night in their thoughts as they reconsider some of the decisions in the budget. For one, I hope we move off of the old idea that there is any law enforcement benefit in the deployment of horseback patrols. That is purely a tourist expense, hid under the umbrella of law enforcement. Much of it could be used as a general homestead for residents. If in 2011 it would be trimmed from $1.2 million to $500,000, then we would have enough money to fund a homestead discount in 2012. I have heard of no plan to reduce this budget item in the five year plan, so this would apply for five years out as well as today. With $500,000 we should have plenty of visible mounted patrols in pretty red jackets to give the township its "personality". Just put them in the right places - where people walk (but not parking lots). Put them in places for physical presence at events where people gather and along paths in Town Center, strictly for visibility. Put them under the jurisdiction and management of tourism, not law enforcement. They are patrolling to attract visitors. Let's find out if they really do that.

Saturday, June 19, 2010

Development Standards Committee of The Woodlands Township



Recently, I attended a Development Standards Committee (DSC) meeting to observe what transpires these days in a regular meeting.  Resident attendance was abnormally high at this meeting.  There were one or two unusual resident issues to handle on the agenda available at the front desk, apparently creating a higher-than-normal interest. I picked this month for two reasons – (1) the Woodlands Board of Directors has been receiving applications for positions on this committee and are currently determining who will be appointed to the board for the coming year.  Next week, the board selects the new members. I was observing behaviors and interactions among the committee members and between residents and committee. (2) One resident has been telling his story publicly. I wanted to see what happened first hand on this particular issue.
I bring my observations for your consideration and interest. Walking in the door of the township service center, I found a number of residents and contractors waiting in the lobby. I signed the guest register for the meeting and proceeded to the conference room. I discovered that the protocol is to wait in the lobby until called, a bit different than other meetings where you just walk in. The committee was having a light dinner, so I returned to the lobby. A staff member announced the meeting was ready to commence, so we all walked to the main conference room.
Similar to a RDRC meeting, the committee sits in a U-shaped configuration facing each other and the overhead projection screen, with some visitors sitting on the side and others behind the chairperson. I understand in normal months, when there are fewer visitors, everyone sits to the side so that each can see more of the board member faces and the chairperson.     
On this occasion as others, in advance of the meeting it was recommended by staff to place a number of agenda items on the Summary List. That is, variances that had been reviewed and were considered to be OK as submitted or needed some modifications as recommended by an RDRC and the homeowners were present to acknowledge agreement. Also included was an application change of a property for Fire Station #8 on Gosling Rd.  These were all read to those attending and approved by one vote of the committee. The other requests were considered individually by the committee.
Several items on the agenda confused me. I either missed them or they were not considered at all. All were characterized as “consideration and action on legal action, regarding failure to comply with the Covenants and Standards for outstanding violations on the home”. But there was one of these that did make it to discussion that drew considerable attention. This one revealed a power struggle between a resident and the committee.  He was given 3 minutes to state his case and he did. The resident in his mind was repairing a fence that had been damaged by a hurricane. One of the fences encloses a dog area in his backyard. He also has an adjoining pool area enclosed by a fence, but that fence did not incur damage from the storm. Due to a change in height of the fence of the dog enclosure, within the limits of the covenants, he was asked to replace the fence pool area fence as well, based on consistency and appearance for the entire fence. Additionally, he was required to obtain a fence permit for his pool. He had volunteered to replace the fence for appearance but verbally refused to obtain a permit. Another resident came as a witness and also testified on his behalf. He was given 3 minutes. That gentleman was interrupted as he spoke because one member of the board and the chairman interrupted him and stated that what he was saying was irrelevant. I found that to be insulting, and am sure he did also. The proper way to handle the issue was to allow the resident to speak, receive the arguments he had and then tell the resident that the argument was irrelevant and could not be used to support the case. There is no reason to be disrespectful. I was uncertain at the end if the argument was or was not relevant, due to the way it was handled. The motion was made and passed requiring him to change the fence and get the permit. He walked out saying he would not comply with the permit request, because he already had a permit for a pool fence. His modifications would obviously exceed the safety criteria provided by the original permitted fence. Here was a case of an apparent power struggle. The human aspect of the situation did not seem to be handled very well. This could end up to be a high cost legal action for the township for a relatively minor issue.
In my view, residents generally managed to present their proposals easily enough with the assistance of staff, but it seemed that many were in a position of compromise. They wanted their application variance to be approved but looked to the committee for ideas to get it approved. For this reason, it appeared that much more information than necessary was discussed. In some cases, the resident was drilled on specifications of the materials being used, when in my opinion, those questions were simply irrelevant to the case. 
A desired outcome of a committee meeting should be consensus between resident and committee. There should be no feeling of superiority by the committee or a feeling of abused power upon a resident.  There should not be a feeling of injustice. All should be logical, guided by the covenants and common sense. Thinking beyond the box in this case, I think we may be a little short in due process. If there is a feeling of injustice, we should have a means for arbitration, if only to provide a means to hear a case of injustice, not on the technicalities of the covenants themselves.
Some of the case decisions considered by this committee can have significant financial impact. One application had a value of hundreds of thousands of dollars.  For this reason, some serious attention to skills must be given to the process of appointing a committee, especially the chairperson, who must make decisions on order and psychological impact. In fact, Experience is important but more important are the philosophies and attitudes embraced by the candidate. A candidate must embrace the covenants as his bible; he must possess excellent interpersonal skills; he must embrace objectivity in decisions; he must be able to distinguish between right and wrong ethically; he must know and understand the value system of The Woodlands; he must be respectful to peers and residents alike. This is a demanding job that should not be filled with a person unable to put himself in the shoes of a resident that is making the application and at the same time put himself in the shoes of his neighbors. The integrity and general quality of our neighborhoods depend on the decisions of this committee.
I can see that individuals on the committee should have certain roles to fulfill the needs of this job. Within the committee, some knowledge of architecture is required in some roles, but I do not see the need to have “experts”. We do need experience in The Woodlands for every single member. Each one should be a resident. We need at least one member able to communicate well, one who is efficient oriented, one who has neighborhood vision, one who will defend a resident, one who is technically competent  and one who has legal skills. The idea is to have a good effective team; we have to fill roles and skill needs on this committee for it to work as we would like it to work.

Thursday, June 17, 2010

Attending a MUD Meeting in The Woodlands



As clear as Woodlands Texas MUD?  Attending a MUD (Municipal Utility District) meeting isn’t that bad! Yes, there are some technical parts of the discussions and yes, there are financial parts of the discussions, and yes, it is not the most exciting thing a person could do.  I can say there were very few things I did not understand, but then again I have a background in drilling wells and finance.
Anyone can attend a MUD meeting. It is healthy to experience one, for both the board of directors and you.  Showing interest connects the board to its customers and its customers to the district. I sure don’t advocate going to every meeting, but I do recommend that every resident attends at least one, preferably for the district providing water service to their home.
The MUD #60 meeting I attended this month addressed a resident’s issue with soil erosion and received reports from the various agencies affecting MUD business. Of high interest to us, is the implementation of the San Jacinto River Authority Groundwater Reduction Fee. This will be fully communicated to all Woodlands residents by Jim Stinson and staff in the JPA. Residents will likely incur an additional fee of $0.50/1000 gallons of water used, starting with their October bill. Concurrently, all the MUDs need to develop a higher well contingency fund for replacing a well, should that be needed. The cost of a well has increased substantially since the last raise of contingency fund collections.
An hour spent at a meeting can be an eye opener. Minutes for a Woodlands MUD are not as accessible as those for the county or the township. They are available per the Texas Open Records Act. A copy can be acquired at a meeting or from the district’s secretary. Current agenda is posted at the utility district office near Grogan’s Mill and Lake Robins.
Operations of a MUD
Each MUD has its own budget to manage.  Each has its own assets to manage. Each district has authority over a defined geographic area. Here in The Woodlands, for efficiency purposes, maintenance and financial services are aggregated and shared among the districts. This practice helps them to keep operating costs down. Each MUD is responsible for its entire service process. All MUDs here have an interlocal contract for those shared services to the Joint Powers Agency (JPA), a nonprofit created for this purpose. The district scope of authority is limited to the reclamation, drainage, acquisition, and distribution of water.  It includes the streams and ditches associated with water runoff, as well as the infrastructure required to provide those services.  A MUD has no limit on capital investment. The Board of Directors consist of five elected residents of the district. Every even year (e.g., 2000, 2002, … 2010), there can be an election on the first Saturday of May. If there are no challenging candidates, incumbents are automatically elected and there is no election. Each board elects representatives to serve on the Joint Powers board. Taxation is by the MUD. Those elected represent the tax dollars paid by residents in the MUD district. Taxation is driven by capital expenses, i.e., sewage facilities and wells. Bi-monthly water bills are for sewage, water and cost of operation. Now we head into a new era, where surface water will begin to play an increasing role in our potable water supplies, raising the cost of water to the district. For many people, watering lawns likely will eventually be cost prohibitive.     
Some but not all resident issues with drainage or water supply can be addressed by the board. Sometimes, residents work directly with the JPA to resolve problems. For example, I recently assisted a resident, to resolve a long standing serious problem with sewage flooding in her home. The JPA came up with a solution that should fix that problem.
In 2010, there were no challengers to the board in this district. To challenge an incumbent, one must follow a procedure outlined in the charter. Contact your local MUD representative for timing detail and procedure.

References  

Saturday, June 12, 2010

First Township Board Workshop Meeting - June 17


The Woodlands Township Board of Directors will conduct its first Board of Directors Workshop on Thursday, June 17, 2010. This is not intended to be a voting meeting, but can be. Looking at the agenda, this will have a single vote, since there is a consent list for approval. This will be one of two meetings this month for the new seven member board to manage the affairs of the township. This meeting will be held at 9am at The Woodlands Township Board Chambers, 10001 Woodloch Forest Drive, Suite 600, The Woodlands, Texas 77380. About one week afterward, a second meeting for the month will be in the evening at 6pm at the township service center on Lake Woodlands, across the street from the United Methodist Church. The intent of that meeting is to make decisions in the presence of interested residents. We all hope that residents take more of an interest in what occurs. I plan to be at both meetings. Do you? Link to Agenda

Friday, May 21, 2010

Election 2010 Apathy and Politics - Randy's opinion

I have heard various accounts of what happened on May 8th. Each one has its merits. However, most skirt the real issues by just calling the turnout “apathy”. One person characterized the 92% no-show as the "shame of America". From what I observed, the lack of turnout has numerous reasons that could collectively be called apathy. Many residents here believe the local government is complicated and beyond their available time and effort. Why vote on something that you don’t really understand, especially when things seem to be OK? We have had this problem ever since I moved here and long before. Apathy is just “leave it to the others to determine”.  If anything has changed since we became a township, we have a much better voting turnout than we did before, but the quality of the turnout may not have been so great. The turnout in my precinct was probably the highest ever, but not good enough to make a difference.

I’ve heard this question - "who knows what is right anyway?" And in some cases - "I don't even know what directors do! Do they have job descriptions?" Then there is the other simple perspective - "I go vote for someone I know, but I have no idea what the issues are. I trust the person, not the words." Personally, I understand both viewpoints. As a voter, I have been in both places. Circumstances around an election can create a feeling of ignorance to many and discourage people from coming to the polls, but that does not adequately describe what happened.

There were basic politics not too difficult to understand in this election. One candidate sought his position through one issue, thinking that issue was significant enough to get attention, and his solution would get him a position on the board. Nope. That does not generally work. The public was leery. Crime and policing seemed overstated anyway. There were other candidates who did not clearly set themselves apart from the incumbents; change is usually needed to take a position away from an incumbent. My team thought we had a good shot at Robb, because of his attendance and voting history, along with a solid issue platform which would have retained the waterway strategies of TCID for tourism and commercial expansion, but at a much lower cost. None of that seemed to matter, as it turned out, due to apathy and personal loyalty. Then there was a third person who entered the contest the same day as I did. She was endorsed by what I call the “anti” group of people. I am not an anti-establishment type of person; I am just a resident who wants to have an affordable quality lifestyle. I know how to get it done and why one needs to do it. The fourth candidate was not seriously running, so he was not on our radar.

It is tough for the working resident to sort out the issues and be able to make an informed decision on them. In this election, the voter had significant information provided by The Villager and the League of Women Voters, in addition to candidate websites and literature paid for by candidates, but many residents were not even aware of them. Unfortunate to challengers, the safe position for many voters is to vote for incumbents. After all, they have the "insights" into how things are run and have a great deal of knowledge and contacts, right?  Actually - wrong! Can you blame the voters? Yet there could be significant consequences from that attitude. Status quo through incumbent support eventually leads to a decay of living quality and lost opportunities for improvement. In this case, leaving it to others holds fast to the commercial-centric doctrine in lieu of residential needs. Consequences of this doctrine are not seen for the moment, but when the time comes, they will become evident. Then it is too late. Remember the stock market? Despite all the communication attempts, our residents generally remain an uninformed public.

Leaders of the community have a job to do in order to get more voters to participate, but that would not serve them well. They need to educate the public in a way that is clear and short, not in the terms of those seeking deep understanding, but that is not going to happen. Many of us question the status quo, but many also defend it as a safety net. A candidate's challenge is to gain voter confidence, so that the voter will truly listen. I understand that. I dealt with it daily when I was trying to describe my position on issues during the election. The more depth one wants to know, the more difficult it becomes to get the point across. The bottom line is that the public wants to elect candidates it can trust to make the right decisions for it, never mind the issues. That becomes the psychology of endorsements. What I call "limelight advertising" is reality in the eyes of many. Focus on the people around the candidate instead of the person. That hides the candidate's capabilities and presents an image rather than a person. It is also a social issue, blinding to the eyes of those who are not interested in local issues. It takes the common resident to vote in order to make a difference.

I felt most issues were simple rather than the reverse. Spending too much, wasteful spending, the need to have better alternative and contract selection criteria, the need to measure better, and last but perhaps more important than anything else, the absolute need for a director to tend to the business of the township instead of being absent from decision discussions and voting. Some people argued that work conducted behind the scenes of the township board meetings was more important than attendance at board meetings. I strongly disagree. Government should be transparent and arguments visible to the public. Otherwise those working in the invisible background should not claim any responsibility for successes. The evidence of performance is at the board meeting when one discusses a proposal and casts a vote. That participation could also be evident in open discussions with the public, but that is rarely seen in local politics. We do have town hall meetings for this purpose, but they are not sufficiently leveraged to affect many projects. Hot resident issues can be heard at these meetings, but they are not very frequently discussed with residents. I conclude that the Board of Directors remains a closed door operation to most of us, with political influence constantly used to gain support for individual ideas and perspectives behind the scenes. As long as that happens, we lack diversity in decision making, and our money is inadvertently channeled into pet projects. That was evident in the strategic planning exercise. Residents were not invited to participate in those proceedings, but the budget is justified on the outcome of that process.

So what happened out there on the 8th? I witnessed three groups of residents. (1) Those who feel like they don't have sufficient exposure to the government in The Woodlands or have no interest in local issues. These folks normally do not vote in local elections. This group constitutes at least 50% of the registered voters. (2) Family life comes first - hey it was Saturday. During the early voting there were homework assignments, getting home late, leaving early, and the old 50+-hour work week. No time for voting. This group is also very large and comprises most of the remaining 92% no-shows. (3) The voters – 8% of the registered voters who are oftentimes die-hard Americans, involved in local issues, appreciating the opportunity to speak out, and selecting the candidates who they deem best to serve the community. They are exercising their American privilege to choose.

In the 8% who did vote, I can think of six categories. (1) Status quo - give me an incumbent. I am afraid to change; (2) First on the ballot; (3) Loyalty: I know the person, have organizational ties, or I am from the candidate’s village; (4) Name recognition: I have heard of the person; (5) Issue-centric: based on ideals, desire for change, or values; and (6) Duty:  I am supposed to vote. Research often occurs at the polling location for these people. I believe the majority of the 8% group did their homework and were prepared to cast their ballot on arrival at the polls, but most of them voted personal loyalty for at least one candidate. If one looks at the voting demographics, I suspect the median age of voters was very high relative to the median age of the registered voter community.

What did the candidates do to get voters to the polls and vote for them? Money buys votes. There is no doubt about it. With money, you can also claim about anything you want. You have name broadcasting power. You can buy the biggest, the most, and the labor to get your message to the population. If you are an incumbent, you can claim virtually anything that went right when you occupied the position, to be your personal accomplishment. If you did not vote against it in an open meeting, then you are safe. You can also buy a following of people. If you have organizational power, you can influence your people's role and support from within the organization, including financial support.

Standing out in the hot sun earns votes. Being the last voice or image a voter sees before going into the voting booth is highly valued by the candidates. Being on location to greet them is appreciated by voters. I guess that depends though. I felt that the “hawking” done by candidates at the early convenience election location was frankly distasteful. Many voters chose not to be bothered and parked where campaigners were not allowed. The hawking had no value in attracting voters to the polls, but possibly helped to persuade them to cast their votes for some candidates. I was one of the few who preferred to go house to house and ask people to come out and vote. Calling friends brings loyal supporters to the polls. Going door-to-door educates the public. A personal “please vote” goes a long way.

Some of the things I heard occurring behind the scenes of this election made me bristle. Politics are not exactly ethical, you know. Candidates can be ethical, but their people may not. Signs were stolen out of yards for example under the cover of darkness in apparent attempts to remove advertising of targeted candidates. There were even reports of coerced contributions of skilled labor. Some activities by “supporters” disappointed me and some advertisement falsehoods disappointed me. There was no avenue to contest those claims except to spend more money.

In this election, residents were blasted by propaganda in every media possible. Many did not want to be blasted, so they turned it all off, throwing away the newspapers, and not answering or ignoring the calls. I heard "enough already" several times. I sure felt that way myself. "Another d*^# call from a machine!" How is it that a candidate can use a machine to call your home numerous times when you are on the national no-call list anyway? Is that ethical? Is it breaking the law? Also, why would anyone call from a church when that is against IRS regulations? Why did I get a call from Tommy Williams? Why did I get a call from Kevin Brady? Politicians were actually advertising themselves on someone else's campaign contributions. Maybe robo calls should have said "This has been a paid political advertisement for Tommy Williams and Ed Robb by the campaign committee for Ed Robb."  Why would anyone spend so much money anyway for a non-paying job? Ego? Issue? Ideal? Fun? Experience? Why? I am a voter and a stakeholder in this government, so I ask these questions. Don’t you? What is the motivation and why do certain political figures want to have a certain candidate in office, especially in light of that person’s past performance? Some people have connected the dots and made their own calculated conclusions.  Advertising can be informative and appreciated, but the repeated immersing of people in it is not.

Personally, I had one reason to run for office. I believe what has occurred on the board is not exactly right. That was exemplified by the all out campaign spending to maintain control of the waterway spending strategies and other projects. I bet there were some people who would have raised $100,000 and spent it, if they thought that was necessary to reach their goal. I draw parallels with the spending of our taxes. That leads me to think there is big money in getting all those people into office. Doesn’t it to you?

Look back at who endorsed the candidates and start asking yourself some of these questions. Politics here appears to run much deeper than any concerns about The Woodlands itself. Those currently in office are not suspected of neglecting township business in my mind, but I know the job can be done better at a lower cost. Government watch groups are chasing the money trails to check if there is foul play with money. They believe through those connections that we have an under-the-rug political machine operating here. They insinuate that some of the people on the board have personal agendas. The suspicion is raised to a much higher level when one looks under the umbrella of endorsements and favors. It is not about the quality of living in The Woodlands.  One person compared it to Chicago. That was because of the apparent money trail and endorsements. Well, let's see, a church where candidacy was announced from the pulpit without equal time to others (perception: my organization, I can do what I want). This raised the question of church vs. state in the minds of many. If one would compare the voting records against the church's membership role, some say the outcome would be obvious. I do not plan to conduct that study, but perhaps some organization or watchdog group should.

I have heard these thoughts from several sources, some from activists and others from long time residents. Several people say they are afraid to speak out, because they fear that they will not be heard in other matters, or their business relationships would be impaired. Influence and power drive them to be quiet. I am not one of them. My strategy is open and much easier to understand. We need to focus on one thing here – Be a great place to affordably live, that serves the entire family and community. Everything else takes a back seat.

For me, my values stand with those who originally came here, who developed the feeling of a hometown, those who walked to the store, even at night to get a gallon of milk for breakfast, in the darkness of the tall tree shadows. That is the way it was when I moved here, and that is the way I seek it to be in the future. Some people say we should not be out at night. Bah humbug. Quality and security is not defined in that way. Quality is defined and measured within certain focus points, namely safety, amenities, mobility, pollution, affordability, services, livable homes and our natural forest. Excellence in mobility gives us the complete freedom to move about anytime of the day or night. If you make the place not livable, then it is not the community we have known with the advertised values seen in marketing.

Residents missed an opportunity to make a difference on May 8th.  Other opportunities will come along as life goes on. My hummingbirds returned to the yard five days after the election; I am going to double the number of grandchildren this year with my son’s announcement on Election Day. Yes, there are better things to do, but I do want to thank my supporters for their confidence in me.  A person can only offer to help. Some force it down the public. I will not. The community will likely continue to flourish but at a higher price than necessary. It will be a community of distinction, but maybe not one of quality. We continue to grow, but we are beginning to see deterioration, and we are only two years into the township. Now seven directors will manage your tax money. One of them was absent from voting for 37% of the decisions for the past several months. His loyal following and political allies voted for him to be on the board. 92 % of our registered voters remained quiet and allowed that to happen. If you are one of those quiet ones, will you allow it to happen again next year and the year after? What will it take to get you to help drive your own destiny?

Friday, April 30, 2010

Our traffic and government transparency

I think about this often these days. In my mind, we still do not have a transparent government. For example, are decisions related to development of our western frontier something our community should be concerned about? Are there decisions related to the mobility of the region in which our government should be making a stand? You and I have seen but not been involved in plans by TXDOT to expand The Woodlands Parkway to highway 149. The reason to expand? Development! Think about the effects of that expansion? Like one board member told me this week. "The western section of The Woodlands Parkway will be six lanes also." Well, if the western section will be six lanes, then the front part will be 8 lanes, or worse, a freeway! How do we protect our community from continued decline by utilizing our roads as commute freeways? Who is representing and protecting us? Is it the Township Board who endorsed the TXdot proposed widening of highway 242 for the entire length so as to promote more transient traffic through our community?  Do you know that 50% of that roadway is for The Woodlands, but the remainder is for transient traffic? No wonder our crime rate continues to erode! I have heard soem interesting ideas in the past few weeks from residents on this subject. 

Typically some of the most important issues are discussed behind "closed doors". Our politicians might be working on some of these issues privately, but the issues are in gray areas that everyone should be concerned about. The newspapers do not seem to be there nor residents. We live in a complex society that is filled with influence as a value to support enterprising individuals, organizations and companies toward their hidden agendas.

Do you want status quo in our government?  I sure don't!  Who is helping us? The development company? 

Saturday, April 17, 2010

What are The Woodlands resident issues found in our government request system?

Type Incidents  Percent
Events 1   0%
MUD 1   0%
Other svcs 1   0%
Trees 1   0%
Other 2   1%
Schools 2   1%
Parks 4   1%
Mobility 6   2%
Animal control 8   2%
Garbage 8   2%
Website 9   3%
Crime 13   4%
Safety 13   4%
Alerts/Watch 13   4%
Solicitation 15   4%
Assessment questions 17   5%
Other requests 21   6%
Streetlight repair 32   9%
Common area maint 46  13%
Covenants 55  15%
Information 87  25%
Grand Total 355 100%

I reviewed the 355 resident requests from the Township Request Database over the past three months. January 1st to near the end of of March 2010. Not all requests were from residents, but the vast majority were. Obviously from the data, all who reported an issue through the database had a variety of questions and concerns. You will note that I have distinguished between safety and crime. Safety had something to do with mitigating a specific visualized risk to life or health. Crime concerns were related to the news, or general statements about the crime reported outside of the view of the resident.

Information is a catch-all and can be about anything, such who to call on advice how to approach an issue. If information was sought for the Neighborhood Watch program, that was included in Watch. Mobility does not include all road issues. It is limited to change or safety issues related to mobility, whether by foot, bicycle or automobile.  Common area maintenance includes park maintenance and water runoff from easements. Solicitation is usually a request to consider the use of a service provider.

The Township Service Request Database can be accessed at this link.  

If you have any questions, please don't hesitate to place a comment or email me. 

Thursday, February 25, 2010

May election is creeping up on us - watch out for the new position-based process

Subtle changes of process may be evident when you go to the polls this coming May in The Woodlands Township elections. Recent legislation changed the way nominees will be elected here. On May 8th, the Township election will not select the top vote getters at large, as was done in the previous election. It will instead be the winner of each of the new four at-large positions, i.e. the candidate who wins position 1, candidate winning position 2, etc will be on the board. Now how does one select a position to run for? Good question, responded some officials. The timing of application submission goes hand in hand with what strategy to select in campaigning. So to start, four candidates submitted their forms as soon as the process began. Generally speaking, one candidate chose to run for each position, like dominoes, occupying different spaces. None of the first runners elected to run against the other. So one assumes that the incumbents communicated with each other and chose to be separated into each of the four positions. That would make sort of a coalition, but it does not establish much except to make sure incumbents do not run against each other. This is the first time to elect by position, therefore incumbents filing for those four positions makes sense. There is nothing wrong with that as far as I can see; it is simply the effect of the changed law.

Instead of individuals competing each election, it becomes a system of challenging incumbents, not necessarily aligned on political boundaries or platforms. This is what happens in city elections when council candidates are elected by district. They have challengers to their positions. 

The hometown feel of our community is changing with the legislation passed in the last session of the Texas Legislature. Like I say, it is neither good nor bad, just a change, looking down from 1000 feet up. Some residents were suspicious of the change and others were very critical of it, but the arguments against it have not been strong. I question the process but will wait til the end of this article to present my own thoughts.

In the prior election, some people observed weaknesses in the free-for-all at-large-position process. When voting, you chose three from the candidate list who you wanted on the board. Sounded like the top three would just naturally rise to the top. Yes, but you could have been canceling out some of your own vote. I heard several people voice a concern about that. For example, take the scenario below:
You cast all four of your votes.
Candidate #1 - receives 4 votes, you did not vote for this candidate
Candidate #2 - receives 3 votes, your vote included
Candidate #3 - receives 3 votes, your vote included
Candidate #4 - receives 3 votes, your vote included. You wanted this candidate to win most of all.

If you had cast only one vote, for candidate #4, your preferred candidate would have won, given the same results from the others.  The result would then have been:
Candidate #1 - 4 votes , yours not included
Candidate #4 - 3 votes, yours included
Candidate #2 - 2 votes, yours not included
Candidate #3 - 2 votes, yours not included

A different outcome.

Bill SB2515 has these changes to the original legislation:
" (2) an election shall be called for the uniform election date in May of the next succeeding even-numbered year after the election held under Subdivision (1) of this subsection, for the election of four directors by [ add "position"] [cross out "at large"]. Each of the [The] four candidates [receiving the highest number of votes shall be] elected shall serve for a term of two years;"
- and -
" an election shall be called annually thereafter for the uniform election date in May of each year for the election by [add "position" ] of either three or four directors, as appropriate, to serve two-year terms."

Now with the conflicting vote risk removed, each voter can rest assured that his own votes do not affect his own selected candidates negatively.

In a positioning move for the election, the executive committee met last month and decided on names for the four positions to be put on the ballot. They named them "Position 1", "Position 2", etc etc. Each candidate will be allowed to run for one and only one position. A position is not marked by village, demographics or population. It is merely an arbitrarily named position, elected by the majority of at-large votes for that position.

I asked for the rationale behind our at-large position method, and have received a few responses. There were some interesting and relative answers by officials, but nothing from our Austin representatives, nor anyone who actually made the decision to write this new method into law. Therefore I will use what I have, since the rationale presented seems appropriate for the question asked.

It is believed by some that the old way facilitated groups or slates of candidates to run. It could then be a popularity schema, votes going to those who ran together, partied together, or had common ideas or lifestyles in common. They would naturally group together and even develop strategies together, maybe not on purpose, or maybe so. The new method would promote individuality and attract opponents to counter that individuality. Therefore, it would encourage those possessing the highest skills, enthusiasm  and savvy to compete for a specific job (even though it does not pay anything). That would seem to be in the best interest of the public. It would promote more focused debates among those running for a single position rather than everyone debating everyone running for the positions that are up for election.    

Coupled to that, one would assume there is rationale against geographic districts being established here. Indeed there is an argument against that. Should we pit geographic area against geographic area in the routine operation of the Township? If the Township was divided into geographic positions, it is feared by some that the mere fact of having area representation would detract from governing in meetings and in the voting process, for show and political reasons. Since the demographics of each area is homogeneous, a districting method would seem counter productive. You would want the board to act in unison on most issues. There is a lot of work to do. Quibbling and bickering on who is getting what and special area interests should be minimized in debate and in decision making, not saying that an area consideration be tabled, but be considered as part of the whole, not represented and defended by a board member's residential location. The new way encourages team decision making for the benefit of the whole and not special interests in geographic areas. Normally, districting is put into place to represent the interests of minority groups. We don't have the distribution of any minority in any special place in The Woodlands.

Commentary

Basically I agree in part with the view that in theory, we are ethnically and racially homogeneous. I also agree that we need unity of purpose and efficiencies on the board of directors.The entire community has been designed to prevent areas from being ethnically or racially overweight.  That was part of the master plan. From what I know, Hispanics, for example, are spread throughout The Woodlands. I do however have an instinct on some demographics that are prevalent in some areas. For example, there are probably lower median incomes in the WCA part of The Woodlands (eastern) vs the TWA part (western). Additionally, the median age of a resident is likely higher in the WCA villages than the TWA villages. Age of the communities also play a role in the spacial demographics and necessities of areas. For example those living in Grogans Mill and Panther Creek have issues with aging streets and pathways, while those to their west may be more concerned about filling in missing links in pathways and planting trees.

Generally, cities have at-large positions and area positions. I personally believe it would be to our advantage to have three area positions and four at-large positions. That would be like a city government and would promote more trust in the community on where being represented. Having area districts enable lower cost campaigns and less effort to run for a position.

Saying that, we also have village associations to help in representing residents to the board. I have to wait to see how this works out. The villages have no voting power or authority, but resident issues are and will continue to be heard by the board. Therefore there are residents elected to village positions having significant influence on the board's decisions. This in my opinion should offset any representation issues.I hope residents partner with the board of directors to take the village associations more serious and demand that the voices in the associations be heard. That is where local issues should be brought forward. It is my opinion that the president of each village association should be charged with making local representation be heard. We are positioned to do this. Let's make it work!

Finally, it seems that in order to be constitutionally aligned with tax representation, there would be area representation. A  government by and for the people means that an equal  population-based tally of will is the only way to determine how tax dollars are to be collected and spent. Maybe we have that in our current law, maybe not. I am not a lawyer. We seem to be in a gray area of legal interpretation, from what I hear. So onward on the path to May 8th. Let's see what happens. The positions remain open for additional candidates.

Wednesday, August 19, 2009

Woodlands Township 2010 Budget Public Hearings


As we take each step towards the first budget for the township, more residents are waking up to the opportunity to influence the outcome. Last night, the public hearing at The Woodlands Emergency Center proved to be a more informed, more aware, less emotional group than the previous town hall meeting on the same subject. Assimilation of the budget by more residents is producing more interest by people without political agendas, such as incorporation. To some people incorporation is the solution to all issues, but ask those who live in cities and see what they say. When the time is appropriate, we will consider incorporation, bringing to the table the pros and cons of following that path. One person at the meeting last night even volunteered to go to the City of Houston and renegotiate the agreement with that city to incorporate The Woodlands before 2014. This is supposed to fix our "policing problem".

In all reality, we do not have such a problem. The Woodlands is a safe place, but it is now an urban community that will have crime regardless if it is a city or not.

So putting the political aspect aside and just looking at the issues of the budget, many of the residents and board members are taking a fresh look at it. Don Norrell presented a fresh view of the same budget but this time had an alternative financial proposal that was discussed with the Sheriff's office. It is doable and in my opinion, the preferred alternative. I believe The Woodlands as a whole welcomes the redistricting proposal and wishes to act independently from the county which has significant budget issues this year and probably next year as well, limiting what we can do. That is, I believe we want to get on with it and fund what is required so that we have our own district with supplemental contracted deputies in 2010, not wait until 2011 and not have a phased approach to reach that vision. One of the suggestions in Mr. Norrell's alternative is to discontinue the patrol contracts with Shenandoah and Oak Ridge. Instead, use those ($0.5mm) funds for the extra $1.5mm dollars required to implement the project at the beginning of 2010. It was suggested that the remaining funds come from other undetermined projects that would be deferred by one year.

The trend of thought seems to cap the budget as it has been proposed, at 32.8 cents per $100 evaluation. It appears that the board asked to keep it there. That is a reasonable approach to me but we should be conscious of the public view of the budget and make adjustments to mitigate their (our) concerns.

The other project which needs adjustment is the Indian Springs fire station. Indian Springs is a mature village, now completed for quite some time. Many of the homes in the village were built in the 1990's. For five years, the plan has been to build a fire station for the village in 2010. That seemed like eternity as residents watched the service continuously decay as the traffic increased on Gosling and The Woodlands Parkway. The eastern side is served by station #2 at Research Forest and Gosling, so the trucks must deal with the congestion to reach the village. The response averages about 8 minutes. The maximum average of most fire fighting units is 5 minutes, that recommended by the insurance standards board (ISO). The current ISV level is not acceptable. In the proposed budget, the station is scheduled to be built in 2011. That means the village station remains in the long range plan. Another way to look at it is: the station has been delayed in favor of one in a developing village. Since the budget item has been scheduled by the WCA for years, the transition agreement has faulted on a critical service level. Therefore, we see this as a problem related to the 2010 transition to a new government. We would likely have a fire station in 2010 since the WCA and TWA acted independently on their projects. Last night, I was there to represent the concerns of Rush Haven residents. There were also residents from Trace Creek subdivision who have a similar service response. They also are concerned along with the entire ISV village board.

Personally, I was pleased to at least see the township board receiving and considering resident concerns. More than that, I was pleased to see the president of the Township working the residents' issues. That gives us all some hope and tells us that it is worthwhile to attend and provide our opinions and input to the board. I thank the chair person, Mrs Nelda Blair for being very patient with everyone. A great deal of passion was expressed, whether just perception or real, about the service levels of policing and the priorities in the budget.

Hopefully the board will realign budget priorities to meet the expressed needs of the community.

Sunday, August 2, 2009

Budget Police Proposal 2010


The new policing plan proposal of the Township will provide consolidated service for the entire community. It appears to be a cost effective program and accomplishes the goal to merge all resources into one package. Let me start by saying I endorse the proposal, because while reading this article, one might think otherwise. I do question if the proposed operating unit is sized properly. My focus is on the metrics and doing the right thing for the right goal. This proposal adds 0.9 cents to the budget. What is a $200,000 homeowner asked to pay for this service? I choose to use a $200,000 assessment because it is easily scalable - only $18 per year or $1.50 per month. I can see some political or psychological value of the proposal and logical value to the community, but am not convinced that we actually need the number of deputies in the proposal. People respond, “Can’t you see all the crime here?” I do not take a position because of the media, nor out of reaction to a short-term problem. Managing a business has been a long-term task for me. I’ve been here many years and talked to many people about the police manpower in this community. Personally, I do not like to invest in intangibles unless there is measurable value to them. Why would anyone do so when they can invest in tangibles, which have cumulative and long lasting value? So I will outline the plan, as I understand it, and outline what little portion of it that bothers me. Basically, I am concerned about the derivation of the proposal.

The proposed plan is to reorganize the Montgomery County law enforcement districts such that The Woodlands becomes its own district. Currently it is part of the large district 2. Having our own district, limits the trips outside of our area, except in dire situations. It makes the reporting easier and customization of services easier. What is more important is that it provides a captain over the Township, commanding the force – a single point contact accountable for costs, services and processes used for enforcement, directly reporting to the Sheriff and the Township, managing the personnel issues, and performing the reporting and administrative functions. District 2 is funded by the county and provides proportional police service to us because of our percentage of population in the county. In this plan, the workforce assigned to us from District 2 would be merged into the current Woodlands deputy force funded by the Township, forming one operational entity. We have known for some time that the merger has an opportunity to consolidate the resident patrols with the Town Center patrols. So we put all of this into one pot and call it The Woodlands District. This will enable an organization that essentially performs like a police force for a municipality. It conforms to the processes of the county, but it is flexible enough to tend to the needs of the community. Additionally, we pay for the cooperative policing in the I45 corridor with Shenandoah and Oak Ridge. That is an additional and debatable cost being phased out in the plan over the next two years. In the new plan, we would grow our contracted deputy staff by 27%. I have not yet seen all the details of the proposed Woodlands District plan, but the million-dollar price tag is staggering, and therefore my concern for metrics behind the proposal. I am certainly not alone in this, as I have had a few people express their similar concerns. It is still early in the budget process. I hope to hear from more of you on this and other issues.

Since we cannot execute the full plan in 2010 due to the county being under economic constraints, funds to hire the additional deputies to execute this plan are not available. In the first part of the two-year plan, 2010 would be a transition year, adding a patrol for the village centers. So you see, this will be part of the long term solution as well. Part of our taxes will go to commercial use, guarding businesses (and shoppers) in the village centers and their immediate surrounding area, perhaps snagging a bank robber or two near or in the centers. I see recent robberies playing a role here, even though the banks have elected to have insurance policies instead of guards. Currently, normal resident deputies serve the centers. So theoretically they would be more available to respond to resident calls or traffic issues, and the new deputies would provide a specialized service to all the commercial centers outside of Town Center. The cost for this part of the plan is $360,000, or 1/3 of the total. Commercial patrols would be divided into two zones. The north would serve Alden Bridge, Cochran's Crossing, Windvale and College Park. The south zone would serve Grogan's Mill, Panther Creek, Indian Springs, Walmart/2978, and Sterling Ridge. Coverage would be 80 hours per week by one officer in each zone.1

Emotions are running high with some people in The Woodlands as a result of the number of bank robberies and other crimes, but we need just plain common sense to prevail. What alternatives were rejected in this proposal? It seems no one yet is presenting how we got here. This budget project proposal sounds good on the surface, but the details and history will tell the full story. I have not seen any metrics yet that drive the proposal nor have I seen metrics that tell us how many deputies we should have for the size of community we have and based on the workload of this force. For example, we need quick response when we call 911 and fairly quick response sometimes even when we call the non-emergency number. One stated goal of the project is to improve response. What is the current response? What do we need it to be? What can we expect different with the service level in the new plan? Those numbers are not (yet) published. What is the number of officers we have out on the streets on an average? I would think we should know the equivalent people on the streets for each given hour. (FTE patrolling). Accountability to operational metrics might also include a diversity of street presence. Instead, I see the metrics of the criminals. How many robberies, how many thefts, etc etc. Maybe one can staff based on the number of reported crimes, but that is not really a good way to staff, is it? The criminals, not the police force, determine that metric. That makes the criminals the drivers of our taxes. One can argue that the number of cars present will deter crime. I am betting that it would make little difference. One can call the number of crime incidents “the workload”, and it is just that to some extent, but it is certainly not clear that we have a handle on the number of officers needed for our community. Maybe the plan has too few, maybe too many. Metrics should be able to guide us through decisions that can be measured for effectiveness.

I know this could be considered a controversial article. It is intended to bring some resident issues to the table to stimulate thought. I know there are other residents here who have the same value system as I do, although they may have bigger pocket books than I. All good big capital project managers have value-driven metrics. Operational managers too will tell you they need meaningful metrics to make meaningful decisions. So when someone wants to spend our money on additional police, I have to ask, what will that money do for us and how was that number derived? Someone might say it buys you protection. I don’t think so. Read everything you can about policing and find out where the police have actually protected someone in neighborhoods. They are not guards, as we employ them. They are responders to help people when called. Then and only then do they normally provide something of measurable value.

We asked for additional law enforcement a few years back because we had serious issues on our streets. Several residents were killed in car accidents. Who is responsible for improving accidental death statistics on the roads? Injuries still occur. Maybe the additional staffing has had no effect, and we have just been lucky. We remain with many drivers doing crazy things on our roads. If we are going to throw dollars at the problem, let's do it cautiously with measurable results. Perhaps the biggest impact is to go door to door and get people to seek change in the community - to lock their doors. The Sheriff's office has told us over and again the same story - residents are contributing heavily to the crime problem.

We don’t have local ordinances to enforce. Local ordinances generate additional work. Our police work is standard for the laws of the county and state. Having higher police visibility is also a goal of this project program. I am not sure how to measure that and am wondering if it should even be a goal. Police presence in a neighborhood is negative to some people. In my opinion, the best deterrent in not presence but reputation. If our police force has a reputation of being johnny-on-the-spot and likely to apprehend anyone committing a crime here, that will deter criminals. If residents have a front line of defense and are known to not be easy picking, then that will deter criminals as well. I see those as two focus points for effectiveness. Newspapers advertise our crime. Maybe we should counter advertise with our successes.

I am sort of questioning the necessity of this project based on what not has been presented. The goals and metrics are not well defined publicly. I have been questioning it for the past year. It seems to me that we need to look at efficiency. This may only be a communication issue, but no metrics have been presented. How many deputies are in the office vs. on the street? How spread out are the deputies in the community? Do they have sufficient backup? What is their response time to emergency calls or those that that need immediate attention? How many false alarms are they servicing or missing? How long are they at a crime site? Metrics have not been used to present the case for the project. How many deputies are enough? What can we do to free the deputies up? Doing an efficiency and work process study could save us millions over the next five years. I don't think we have done that over the past 3 years, since we switched to the Sheriff's services. We continue to use the original study. Since then, our experience with policing this community has grown in size and complexity. If we take my neighborhood as an example, my neighbors can testify to their current level of service. But how about system-wide? My neighborhood has generally received acceptable police response to emergencies and non-emergencies. In contrast, our fire response has not been acceptable, yet our service level will probably remain the same until 2012 in this budget plan. That is measured and published. True, we are not having major fires here (yet) to raise our level of concern like the crime incidents that we read about in the newspaper.

What can we do to help reduce the number of police required and make our force more cost effective? There are several views to this. The statistics that people use now to show the crime rate has a mixture of what I call “forced crime” where the criminal breaks the law no matter the obstructions or difficulties and “accommodated crime” where the criminal breaks the law with no obstructions, or basically where the community or homeowner allows the crime to easily occur. We are told that the bulk of our crime is the latter case, committed by young people, who live here or in nearby communities, seeking easy fast targets so they are not detected. Their goal is to move quickly and get what they can as fast as they can and perhaps even use a stolen car (probably not locked) so that their identity is unknown. So the way I see it, if we are indeed driven by the number of incidents for staffing our police force, we who take precautions are paying for someone else’s negligence. Residents and businesses and the community have an obligation to protect their assets with alarms and locks. I do. Why can’t others? Some people say we need more presence on the streets. I say that would help just a little. Apprehension is the key to success, but if you look at when residents typically report an incident, it is too late to apprehend the criminal. A swarm of police at the time of the incident helps the apprehension process significantly. Otherwise, the incident becomes a report, not an engagement and an unlikely apprehension. The first line of defense is not the police but the resident, the storekeeper and store owner, and the community. They are the first responders; they are the eyes of the community. That will be the case no matter how many officers we have on contract (or employed for that matter, if that was an option). If they are not reporting the incident while it is happening, it is often too late to do much about it.

Why don’t we advocate conservative approaches in our governing body as it transitions to a consolidated entity? Maybe the first year we could have another look at the concepts behind our policing strategies. We need to lower our taxes if we can, but more importantly, we need to be right sized in police force and we need service levels based on the right measurements. If we have to, and it can be rightly justified, then we have to reorganize and deploy more officers on the streets. I just do not see yet that we have to fund this size of a police force. Is it too large or too small or just right? If we don't know that, we don't know the budget. Given the appropriate numbers to drive staffing levels, we could be convinced we need this exact number of deputies and administrative staff, but establishing a tax levy for this is simply does not seem right, given the current information available and economic climate. Maybe all of this has already been considered. I asked if efficiencies were considered and board member took notes, but maybe a better question would have been “what were the rejected alternatives to this proposal?”

Asking a few residents in our neighborhood how they feel about this, the response has been positive but conditional. One person responded: "There has been a lot of money wasted in the associations and it just continues. This would be more important than some of those expenses." Another said, "I would not mind paying the additional cost as long as it produces notable results." Asked if police response to recent calls has been satisfactory, the reply has been overwhelmingly "yes" from those who have needed and used the service with one exception. A resident noted that the response was good, the apprehension occurred, but the law breaker was released. "If the law is not enforced, why should I pay for law enforcement?"

In general, I am for right-sizing tax assessments to fit the needs of the community. Expectations are different among residents. Some have a 30-cent mentality, others a 32-cent expectation and still others a 34-cent expectation. Many people would like to drive down the cost of living here. Almost everyone I talk to wants to be taxed on need, not want or false perception. The desire for responsible and transparent spending is the trend of thought from about everyone I speak to. Personally, I want to see excellence here and live in a safe place. I do not believe it is possible to keep crooks out. It is possible to protect ourselves and get excellent response from law enforcement officials when we need it. Maybe we already have sufficient response. Perhaps an education program and resident participation program should be part of the budget. Yes, we have the awareness program, but it needs a tune-up. I believe it is a weak program needing a complete overhaul.

As you are probably aware, this program is one of four that raises the tax rate from an operational base of 25.3 to 32.8 cents per $100. The policing project costs $2mm over two years or 0.9 cents per $100. The table below from the presentation in the town hall meeting demonstrates the major add-on costs in the budget best. I have added tax payer dollars to it.

Program

Tax 
in cents/$100 assessment

Tax for $200,000 home
Base Operations and debt - current service level 23.5 $470
New Police program 0.9 $18
Existing major capital projects on books (ISV fire station , Creekside station) plus replace Central Station 3.1 $62
Other capital projects - New parks and pathways - Village of Creekside Park and new developments 3.5 $70
Total 32.8 $756

Resources
1 Public Security Plan by Vice President of Operations & Public Safety - Steve Sumner
2Township Budget Initiatives, page 2