it seem OK, "for the people, by the people". The "by the people" here has traditionally been at the election centers, not in the Board Room. The "for the people" seems to be traditionally "because I like it this way". That is, a politician typically has a motive for running for office and represents himself. The Commentary has, on occasion, asked candidates to submit their reasons for running, I received their generic rhetorical answers to try to convince the public of their motives. There are no plans to do that this year. It is too obvious.
Monday, September 26, 2016
2016 Election Issue
it seem OK, "for the people, by the people". The "by the people" here has traditionally been at the election centers, not in the Board Room. The "for the people" seems to be traditionally "because I like it this way". That is, a politician typically has a motive for running for office and represents himself. The Commentary has, on occasion, asked candidates to submit their reasons for running, I received their generic rhetorical answers to try to convince the public of their motives. There are no plans to do that this year. It is too obvious.
Sunday, July 24, 2011
Next generation government for The Woodlands Texas - Focus groups for Gap Analysis
(5) The Fire Dept is a fire class service.
(6) The policing force has improved and is now one of the best around.
(7) Excellent delivery of information to residents, beyond that required by the Open Records law of Texas
On the positive side, we have excellent senior staff in government, most which transferred from the associations. This was not discussed in our focus group.
Friday, July 30, 2010
Difficulties of governing
Government is basically the same everywhere except maybe here. You can't please everyone, especially here. In The Woodlands Texas, we have some unique issues. History drives our dilemma. We started as a development company and gradually transitioned into an association. Then we developed Town Center independently but in parallel with the residential villages using totally different concepts, but retaining similar processes and community values. Village residents were not necessarily in agreement with the development plans of Town Center but few contested the vision of a suburban downtown in the middle of the forest, governing itself. From the beginning, Town Center has been a place for visitors. Now it is also a place for a unique urbanized class of residents. With the merger of Town Center and association governments into a township government, some of the conflicts have not yet been adequately addressed. Some big issues remain and the task to effectively govern this community is difficult.
Newer residents have embraced the ideas of urbanization more than old timers. This has caused somewhat of a conflict between naturalists and city dwellers, a concrete/steel society vs a natural setting. This subject is rarely discussed because it just lies in the background, like a shadow, going unnoticed and being misinterpreted as the same as a business vs residential conflict. Villagers do not want to hear noise or see concrete and steel in their communities. That is the basis of conflict between the two paradigms. Commercializing The Woodlands must be done with care and consideration for the reverse side of the coin.
The line between commercialism and naturalism could be drawn at budget time. Residents should not have to pay for commercialism, yet investments in commercialism can save taxpayers real money. Now the question is constantly asked, should government be in business, with capital investments and profiteering? This is one ongoing debate that is currently occurring within the government of The Woodlands. It is a conflict, because there continues to be vestiges of the old Town Center in the way the directors think and act. After all, we have a number of old town center directors remaining on the current board.
Many people here ask pertinent and pointed questions, but they rarely take any action. Last night I attended a town hall meeting specifically convened to review the 2011 budget. Outside of the normal crowd, there were very few residents, maybe only two who stood up and made what I would call "normal resident" comments. I made comments too, but I have been commenting regularly ever since our governing question came to the table a few years ago. The township directors were all ears with pen and paper in hand, but with so few voices speaking, they should not feel comfortable in receiving the feedback they sought. They get what they can and will discuss what to do before finalizing the budget. Last year, the public produced more comments than this year and had significant impact on the outcome. This year, the election generated significant focus on the issues, but the public did not come out and vote. It was no surprise to me to see so few people attending the town hall meeting and so few comments made.
It is no surprise to see the same issues at the town hall meeting as the election. Are the issues real? Is policing really an issue? If it is, why didn't the public vote out the incumbents and let new ideas be brought forward? Status quo does not produce change. It sustains the old. It is interpreted as "everything is OK". Just keep the taxes the same and we will be happy. Yet the public said something different in the residents' survey. There are problems to be solved, especially in law enforcement.
The board has therefore made a small change to the budget to reduce Alpha Omega mounted patrols and put the money towards policing. $300,000 was knocked off of the $1.5 million contract, yet we will continue to see the mounted patrols in the parking lot of Walmart at I-45 and SH-242. The idea is that they are charged with patrolling all of Town Center. We will increase policing in 2011 through more overtime and three more hires. Each hire will require a full sized police car, compatible with the Sheriff's fleet for high speed chases on highways. These automobiles must be replaced every four years. We are not county roads. We are a urban community of neighborhood streets. Our policing requirements are different than the county. Every officer is trained in the county processes and skills are developed in the same way. Sheriff policies must be retained in the deployment of the officers. Isn't it time to change?
Hand it to the board however. The proposed budget has a plan to study policing again. Yes, get consultants and see what is needed in the community. It is difficult to govern a community, especially when there are no skills within the board to manage the policing of our community. This study may be the right thing to do now, but it must be done carefully. Representatives from the village associations are being given the job of giving feedback on the future of our policing. Maybe the feedback should also be given to a committee of knowledgeable people in the community. There is an abundance of issues associated with the direction we are headed, but someone has to lead the effort and get it done.
Fortunately, we have seven residents who volunteer their time to make these decisions. I hope they take to heart the comments made last night in their thoughts as they reconsider some of the decisions in the budget. For one, I hope we move off of the old idea that there is any law enforcement benefit in the deployment of horseback patrols. That is purely a tourist expense, hid under the umbrella of law enforcement. Much of it could be used as a general homestead for residents. If in 2011 it would be trimmed from $1.2 million to $500,000, then we would have enough money to fund a homestead discount in 2012. I have heard of no plan to reduce this budget item in the five year plan, so this would apply for five years out as well as today. With $500,000 we should have plenty of visible mounted patrols in pretty red jackets to give the township its "personality". Just put them in the right places - where people walk (but not parking lots). Put them in places for physical presence at events where people gather and along paths in Town Center, strictly for visibility. Put them under the jurisdiction and management of tourism, not law enforcement. They are patrolling to attract visitors. Let's find out if they really do that.
Saturday, June 19, 2010
Development Standards Committee of The Woodlands Township
Thursday, June 17, 2010
Attending a MUD Meeting in The Woodlands
Saturday, June 12, 2010
First Township Board Workshop Meeting - June 17
The Woodlands Township Board of Directors will conduct its first Board of Directors Workshop on Thursday, June 17, 2010. This is not intended to be a voting meeting, but can be. Looking at the agenda, this will have a single vote, since there is a consent list for approval. This will be one of two meetings this month for the new seven member board to manage the affairs of the township. This meeting will be held at 9am at The Woodlands Township Board Chambers, 10001 Woodloch Forest Drive, Suite 600, The Woodlands, Texas 77380. About one week afterward, a second meeting for the month will be in the evening at 6pm at the township service center on Lake Woodlands, across the street from the United Methodist Church. The intent of that meeting is to make decisions in the presence of interested residents. We all hope that residents take more of an interest in what occurs. I plan to be at both meetings. Do you? Link to Agenda
Friday, May 21, 2010
Election 2010 Apathy and Politics - Randy's opinion
I’ve heard this question - "who knows what is right anyway?" And in some cases - "I don't even know what directors do! Do they have job descriptions?" Then there is the other simple perspective - "I go vote for someone I know, but I have no idea what the issues are. I trust the person, not the words." Personally, I understand both viewpoints. As a voter, I have been in both places. Circumstances around an election can create a feeling of ignorance to many and discourage people from coming to the polls, but that does not adequately describe what happened.
There were basic politics not too difficult to understand in this election. One candidate sought his position through one issue, thinking that issue was significant enough to get attention, and his solution would get him a position on the board. Nope. That does not generally work. The public was leery. Crime and policing seemed overstated anyway. There were other candidates who did not clearly set themselves apart from the incumbents; change is usually needed to take a position away from an incumbent. My team thought we had a good shot at Robb, because of his attendance and voting history, along with a solid issue platform which would have retained the waterway strategies of TCID for tourism and commercial expansion, but at a much lower cost. None of that seemed to matter, as it turned out, due to apathy and personal loyalty. Then there was a third person who entered the contest the same day as I did. She was endorsed by what I call the “anti” group of people. I am not an anti-establishment type of person; I am just a resident who wants to have an affordable quality lifestyle. I know how to get it done and why one needs to do it. The fourth candidate was not seriously running, so he was not on our radar.
It is tough for the working resident to sort out the issues and be able to make an informed decision on them. In this election, the voter had significant information provided by The Villager and the League of Women Voters, in addition to candidate websites and literature paid for by candidates, but many residents were not even aware of them. Unfortunate to challengers, the safe position for many voters is to vote for incumbents. After all, they have the "insights" into how things are run and have a great deal of knowledge and contacts, right? Actually - wrong! Can you blame the voters? Yet there could be significant consequences from that attitude. Status quo through incumbent support eventually leads to a decay of living quality and lost opportunities for improvement. In this case, leaving it to others holds fast to the commercial-centric doctrine in lieu of residential needs. Consequences of this doctrine are not seen for the moment, but when the time comes, they will become evident. Then it is too late. Remember the stock market? Despite all the communication attempts, our residents generally remain an uninformed public.
Leaders of the community have a job to do in order to get more voters to participate, but that would not serve them well. They need to educate the public in a way that is clear and short, not in the terms of those seeking deep understanding, but that is not going to happen. Many of us question the status quo, but many also defend it as a safety net. A candidate's challenge is to gain voter confidence, so that the voter will truly listen. I understand that. I dealt with it daily when I was trying to describe my position on issues during the election. The more depth one wants to know, the more difficult it becomes to get the point across. The bottom line is that the public wants to elect candidates it can trust to make the right decisions for it, never mind the issues. That becomes the psychology of endorsements. What I call "limelight advertising" is reality in the eyes of many. Focus on the people around the candidate instead of the person. That hides the candidate's capabilities and presents an image rather than a person. It is also a social issue, blinding to the eyes of those who are not interested in local issues. It takes the common resident to vote in order to make a difference.
I felt most issues were simple rather than the reverse. Spending too much, wasteful spending, the need to have better alternative and contract selection criteria, the need to measure better, and last but perhaps more important than anything else, the absolute need for a director to tend to the business of the township instead of being absent from decision discussions and voting. Some people argued that work conducted behind the scenes of the township board meetings was more important than attendance at board meetings. I strongly disagree. Government should be transparent and arguments visible to the public. Otherwise those working in the invisible background should not claim any responsibility for successes. The evidence of performance is at the board meeting when one discusses a proposal and casts a vote. That participation could also be evident in open discussions with the public, but that is rarely seen in local politics. We do have town hall meetings for this purpose, but they are not sufficiently leveraged to affect many projects. Hot resident issues can be heard at these meetings, but they are not very frequently discussed with residents. I conclude that the Board of Directors remains a closed door operation to most of us, with political influence constantly used to gain support for individual ideas and perspectives behind the scenes. As long as that happens, we lack diversity in decision making, and our money is inadvertently channeled into pet projects. That was evident in the strategic planning exercise. Residents were not invited to participate in those proceedings, but the budget is justified on the outcome of that process.
So what happened out there on the 8th? I witnessed three groups of residents. (1) Those who feel like they don't have sufficient exposure to the government in The Woodlands or have no interest in local issues. These folks normally do not vote in local elections. This group constitutes at least 50% of the registered voters. (2) Family life comes first - hey it was Saturday. During the early voting there were homework assignments, getting home late, leaving early, and the old 50+-hour work week. No time for voting. This group is also very large and comprises most of the remaining 92% no-shows. (3) The voters – 8% of the registered voters who are oftentimes die-hard Americans, involved in local issues, appreciating the opportunity to speak out, and selecting the candidates who they deem best to serve the community. They are exercising their American privilege to choose.
In the 8% who did vote, I can think of six categories. (1) Status quo - give me an incumbent. I am afraid to change; (2) First on the ballot; (3) Loyalty: I know the person, have organizational ties, or I am from the candidate’s village; (4) Name recognition: I have heard of the person; (5) Issue-centric: based on ideals, desire for change, or values; and (6) Duty: I am supposed to vote. Research often occurs at the polling location for these people. I believe the majority of the 8% group did their homework and were prepared to cast their ballot on arrival at the polls, but most of them voted personal loyalty for at least one candidate. If one looks at the voting demographics, I suspect the median age of voters was very high relative to the median age of the registered voter community.
What did the candidates do to get voters to the polls and vote for them? Money buys votes. There is no doubt about it. With money, you can also claim about anything you want. You have name broadcasting power. You can buy the biggest, the most, and the labor to get your message to the population. If you are an incumbent, you can claim virtually anything that went right when you occupied the position, to be your personal accomplishment. If you did not vote against it in an open meeting, then you are safe. You can also buy a following of people. If you have organizational power, you can influence your people's role and support from within the organization, including financial support.
Standing out in the hot sun earns votes. Being the last voice or image a voter sees before going into the voting booth is highly valued by the candidates. Being on location to greet them is appreciated by voters. I guess that depends though. I felt that the “hawking” done by candidates at the early convenience election location was frankly distasteful. Many voters chose not to be bothered and parked where campaigners were not allowed. The hawking had no value in attracting voters to the polls, but possibly helped to persuade them to cast their votes for some candidates. I was one of the few who preferred to go house to house and ask people to come out and vote. Calling friends brings loyal supporters to the polls. Going door-to-door educates the public. A personal “please vote” goes a long way.
Some of the things I heard occurring behind the scenes of this election made me bristle. Politics are not exactly ethical, you know. Candidates can be ethical, but their people may not. Signs were stolen out of yards for example under the cover of darkness in apparent attempts to remove advertising of targeted candidates. There were even reports of coerced contributions of skilled labor. Some activities by “supporters” disappointed me and some advertisement falsehoods disappointed me. There was no avenue to contest those claims except to spend more money.
In this election, residents were blasted by propaganda in every media possible. Many did not want to be blasted, so they turned it all off, throwing away the newspapers, and not answering or ignoring the calls. I heard "enough already" several times. I sure felt that way myself. "Another d*^# call from a machine!" How is it that a candidate can use a machine to call your home numerous times when you are on the national no-call list anyway? Is that ethical? Is it breaking the law? Also, why would anyone call from a church when that is against IRS regulations? Why did I get a call from Tommy Williams? Why did I get a call from Kevin Brady? Politicians were actually advertising themselves on someone else's campaign contributions. Maybe robo calls should have said "This has been a paid political advertisement for Tommy Williams and Ed Robb by the campaign committee for Ed Robb." Why would anyone spend so much money anyway for a non-paying job? Ego? Issue? Ideal? Fun? Experience? Why? I am a voter and a stakeholder in this government, so I ask these questions. Don’t you? What is the motivation and why do certain political figures want to have a certain candidate in office, especially in light of that person’s past performance? Some people have connected the dots and made their own calculated conclusions. Advertising can be informative and appreciated, but the repeated immersing of people in it is not.
Personally, I had one reason to run for office. I believe what has occurred on the board is not exactly right. That was exemplified by the all out campaign spending to maintain control of the waterway spending strategies and other projects. I bet there were some people who would have raised $100,000 and spent it, if they thought that was necessary to reach their goal. I draw parallels with the spending of our taxes. That leads me to think there is big money in getting all those people into office. Doesn’t it to you?
Look back at who endorsed the candidates and start asking yourself some of these questions. Politics here appears to run much deeper than any concerns about The Woodlands itself. Those currently in office are not suspected of neglecting township business in my mind, but I know the job can be done better at a lower cost. Government watch groups are chasing the money trails to check if there is foul play with money. They believe through those connections that we have an under-the-rug political machine operating here. They insinuate that some of the people on the board have personal agendas. The suspicion is raised to a much higher level when one looks under the umbrella of endorsements and favors. It is not about the quality of living in The Woodlands. One person compared it to Chicago. That was because of the apparent money trail and endorsements. Well, let's see, a church where candidacy was announced from the pulpit without equal time to others (perception: my organization, I can do what I want). This raised the question of church vs. state in the minds of many. If one would compare the voting records against the church's membership role, some say the outcome would be obvious. I do not plan to conduct that study, but perhaps some organization or watchdog group should.
I have heard these thoughts from several sources, some from activists and others from long time residents. Several people say they are afraid to speak out, because they fear that they will not be heard in other matters, or their business relationships would be impaired. Influence and power drive them to be quiet. I am not one of them. My strategy is open and much easier to understand. We need to focus on one thing here – Be a great place to affordably live, that serves the entire family and community. Everything else takes a back seat.
For me, my values stand with those who originally came here, who developed the feeling of a hometown, those who walked to the store, even at night to get a gallon of milk for breakfast, in the darkness of the tall tree shadows. That is the way it was when I moved here, and that is the way I seek it to be in the future. Some people say we should not be out at night. Bah humbug. Quality and security is not defined in that way. Quality is defined and measured within certain focus points, namely safety, amenities, mobility, pollution, affordability, services, livable homes and our natural forest. Excellence in mobility gives us the complete freedom to move about anytime of the day or night. If you make the place not livable, then it is not the community we have known with the advertised values seen in marketing.
Residents missed an opportunity to make a difference on May 8th. Other opportunities will come along as life goes on. My hummingbirds returned to the yard five days after the election; I am going to double the number of grandchildren this year with my son’s announcement on Election Day. Yes, there are better things to do, but I do want to thank my supporters for their confidence in me. A person can only offer to help. Some force it down the public. I will not. The community will likely continue to flourish but at a higher price than necessary. It will be a community of distinction, but maybe not one of quality. We continue to grow, but we are beginning to see deterioration, and we are only two years into the township. Now seven directors will manage your tax money. One of them was absent from voting for 37% of the decisions for the past several months. His loyal following and political allies voted for him to be on the board. 92 % of our registered voters remained quiet and allowed that to happen. If you are one of those quiet ones, will you allow it to happen again next year and the year after? What will it take to get you to help drive your own destiny?
Friday, April 30, 2010
Our traffic and government transparency
Typically some of the most important issues are discussed behind "closed doors". Our politicians might be working on some of these issues privately, but the issues are in gray areas that everyone should be concerned about. The newspapers do not seem to be there nor residents. We live in a complex society that is filled with influence as a value to support enterprising individuals, organizations and companies toward their hidden agendas.
Do you want status quo in our government? I sure don't! Who is helping us? The development company?
Saturday, April 17, 2010
What are The Woodlands resident issues found in our government request system?
Type | Incidents | Percent |
Events | 1 | 0% |
MUD | 1 | 0% |
Other svcs | 1 | 0% |
Trees | 1 | 0% |
Other | 2 | 1% |
Schools | 2 | 1% |
Parks | 4 | 1% |
Mobility | 6 | 2% |
Animal control | 8 | 2% |
Garbage | 8 | 2% |
Website | 9 | 3% |
Crime | 13 | 4% |
Safety | 13 | 4% |
Alerts/Watch | 13 | 4% |
Solicitation | 15 | 4% |
Assessment questions | 17 | 5% |
Other requests | 21 | 6% |
Streetlight repair | 32 | 9% |
Common area maint | 46 | 13% |
Covenants | 55 | 15% |
Information | 87 | 25% |
Grand Total | 355 | 100% |
I reviewed the 355 resident requests from the Township Request Database over the past three months. January 1st to near the end of of March 2010. Not all requests were from residents, but the vast majority were. Obviously from the data, all who reported an issue through the database had a variety of questions and concerns. You will note that I have distinguished between safety and crime. Safety had something to do with mitigating a specific visualized risk to life or health. Crime concerns were related to the news, or general statements about the crime reported outside of the view of the resident.
Information is a catch-all and can be about anything, such who to call on advice how to approach an issue. If information was sought for the Neighborhood Watch program, that was included in Watch. Mobility does not include all road issues. It is limited to change or safety issues related to mobility, whether by foot, bicycle or automobile. Common area maintenance includes park maintenance and water runoff from easements. Solicitation is usually a request to consider the use of a service provider.
The Township Service Request Database can be accessed at this link.
If you have any questions, please don't hesitate to place a comment or email me.
Thursday, February 25, 2010
May election is creeping up on us - watch out for the new position-based process
Instead of individuals competing each election, it becomes a system of challenging incumbents, not necessarily aligned on political boundaries or platforms. This is what happens in city elections when council candidates are elected by district. They have challengers to their positions.
The hometown feel of our community is changing with the legislation passed in the last session of the Texas Legislature. Like I say, it is neither good nor bad, just a change, looking down from 1000 feet up. Some residents were suspicious of the change and others were very critical of it, but the arguments against it have not been strong. I question the process but will wait til the end of this article to present my own thoughts.
In the prior election, some people observed weaknesses in the free-for-all at-large-position process. When voting, you chose three from the candidate list who you wanted on the board. Sounded like the top three would just naturally rise to the top. Yes, but you could have been canceling out some of your own vote. I heard several people voice a concern about that. For example, take the scenario below:
You cast all four of your votes.
Candidate #1 - receives 4 votes, you did not vote for this candidate
Candidate #2 - receives 3 votes, your vote included
Candidate #3 - receives 3 votes, your vote included
Candidate #4 - receives 3 votes, your vote included. You wanted this candidate to win most of all.
If you had cast only one vote, for candidate #4, your preferred candidate would have won, given the same results from the others. The result would then have been:
Candidate #1 - 4 votes , yours not included
Candidate #4 - 3 votes, yours included
Candidate #2 - 2 votes, yours not included
Candidate #3 - 2 votes, yours not included
A different outcome.
Bill SB2515 has these changes to the original legislation:
" (2) an election shall be called for the uniform election date in May of the next succeeding even-numbered year after the election held under Subdivision (1) of this subsection, for the election of four directors by [ add "position"] [cross out "at large"]. Each of the [The] four candidates [receiving the highest number of votes shall be] elected shall serve for a term of two years;"
- and -
" an election shall be called annually thereafter for the uniform election date in May of each year for the election by [add "position" ] of either three or four directors, as appropriate, to serve two-year terms.
Now with the conflicting vote risk removed, each voter can rest assured that his own votes do not affect his own selected candidates negatively.
I asked for the rationale behind our at-large position method, and have received a few responses. There were some interesting and relative answers by officials, but nothing from our Austin representatives, nor anyone who actually made the decision to write this new method into law. Therefore I will use what I have, since the rationale presented seems appropriate for the question asked.
It is believed by some that the old way facilitated groups or slates of candidates to run. It could then be a popularity schema, votes going to those who ran together, partied together, or had common ideas or lifestyles in common. They would naturally group together and even develop strategies together, maybe not on purpose, or maybe so. The new method would promote individuality and attract opponents to counter that individuality. Therefore, it would encourage those possessing the highest skills, enthusiasm and savvy to compete for a specific job (even though it does not pay anything). That would seem to be in the best interest of the public. It would promote more focused debates among those running for a single position rather than everyone debating everyone running for the positions that are up for election.
Coupled to that, one would assume there is rationale against geographic districts being established here. Indeed there is an argument against that. Should we pit geographic area against geographic area in the routine operation of the Township? If the Township was divided into geographic positions, it is feared by some that the mere fact of having area representation would detract from governing in meetings and in the voting process, for show and political reasons. Since the demographics of each area is homogeneous, a districting method would seem counter productive. You would want the board to act in unison on most issues. There is a lot of work to do. Quibbling and bickering on who is getting what and special area interests should be minimized in debate and in decision making, not saying that an area consideration be tabled, but be considered as part of the whole, not represented and defended by a board member's residential location. The new way encourages team decision making for the benefit of the whole and not special interests in geographic areas. Normally, districting is put into place to represent the interests of minority groups. We don't have the distribution of any minority in any special place in The Woodlands.
Commentary
Basically I agree in part with the view that in theory, we are ethnically and racially homogeneous. I also agree that we need unity of purpose and efficiencies on the board of directors.The entire community has been designed to prevent areas from being ethnically or racially overweight. That was part of the master plan. From what I know, Hispanics, for example, are spread throughout The Woodlands. I do however have an instinct on some demographics that are prevalent in some areas. For example, there are probably lower median incomes in the WCA part of The Woodlands (eastern) vs the TWA part (western). Additionally, the median age of a resident is likely higher in the WCA villages than the TWA villages. Age of the communities also play a role in the spacial demographics and necessities of areas. For example those living in Grogans Mill and Panther Creek have issues with aging streets and pathways, while those to their west may be more concerned about filling in missing links in pathways and planting trees.
Generally, cities have at-large positions and area positions. I personally believe it would be to our advantage to have three area positions and four at-large positions. That would be like a city government and would promote more trust in the community on where being represented. Having area districts enable lower cost campaigns and less effort to run for a position.
Saying that, we also have village associations to help in representing residents to the board. I have to wait to see how this works out. The villages have no voting power or authority, but resident issues are and will continue to be heard by the board. Therefore there are residents elected to village positions having significant influence on the board's decisions. This in my opinion should offset any representation issues.I hope residents partner with the board of directors to take the village associations more serious and demand that the voices in the associations be heard. That is where local issues should be brought forward. It is my opinion that the president of each village association should be charged with making local representation be heard. We are positioned to do this. Let's make it work!
Finally, it seems that in order to be constitutionally aligned with tax representation, there would be area representation. A government by and for the people means that an equal population-based tally of will is the only way to determine how tax dollars are to be collected and spent. Maybe we have that in our current law, maybe not. I am not a lawyer. We seem to be in a gray area of legal interpretation, from what I hear. So onward on the path to May 8th. Let's see what happens. The positions remain open for additional candidates.
Wednesday, August 19, 2009
Woodlands Township 2010 Budget Public Hearings
As we take each step towards the first budget for the township, more residents are waking up to the opportunity to influence the outcome. Last night, the public hearing at The Woodlands Emergency Center proved to be a more informed, more aware, less emotional group than the previous town hall meeting on the same subject. Assimilation of the budget by more residents is producing more interest by people without political agendas, such as incorporation. To some people incorporation is the solution to all issues, but ask those who live in cities and see what they say. When the time is appropriate, we will consider incorporation, bringing to the table the pros and cons of following that path. One person at the meeting last night even volunteered to go to the City of Houston and renegotiate the agreement with that city to incorporate The Woodlands before 2014. This is supposed to fix our "policing problem".
In all reality, we do not have such a problem. The Woodlands is a safe place, but it is now an urban community that will have crime regardless if it is a city or not.
So putting the political aspect aside and just looking at the issues of the budget, many of the residents and board members are taking a fresh look at it. Don Norrell presented a fresh view of the same budget but this time had an alternative financial proposal that was discussed with the Sheriff's office. It is doable and in my opinion, the preferred alternative. I believe The Woodlands as a whole welcomes the redistricting proposal and wishes to act independently from the county which has significant budget issues this year and probably next year as well, limiting what we can do. That is, I believe we want to get on with it and fund what is required so that we have our own district with supplemental contracted deputies in 2010, not wait until 2011 and not have a phased approach to reach that vision. One of the suggestions in Mr. Norrell's alternative is to discontinue the patrol contracts with Shenandoah and Oak Ridge. Instead, use those ($0.5mm) funds for the extra $1.5mm dollars required to implement the project at the beginning of 2010. It was suggested that the remaining funds come from other undetermined projects that would be deferred by one year.
The trend of thought seems to cap the budget as it has been proposed, at 32.8 cents per $100 evaluation. It appears that the board asked to keep it there. That is a reasonable approach to me but we should be conscious of the public view of the budget and make adjustments to mitigate their (our) concerns.
The other project which needs adjustment is the Indian Springs fire station. Indian Springs is a mature village, now completed for quite some time. Many of the homes in the village were built in the 1990's. For five years, the plan has been to build a fire station for the village in 2010. That seemed like eternity as residents watched the service continuously decay as the traffic increased on Gosling and The Woodlands Parkway. The eastern side is served by station #2 at Research Forest and Gosling, so the trucks must deal with the congestion to reach the village. The response averages about 8 minutes. The maximum average of most fire fighting units is 5 minutes, that recommended by the insurance standards board (ISO). The current ISV level is not acceptable. In the proposed budget, the station is scheduled to be built in 2011. That means the village station remains in the long range plan. Another way to look at it is: the station has been delayed in favor of one in a developing village. Since the budget item has been scheduled by the WCA for years, the transition agreement has faulted on a critical service level. Therefore, we see this as a problem related to the 2010 transition to a new government. We would likely have a fire station in 2010 since the WCA and TWA acted independently on their projects. Last night, I was there to represent the concerns of Rush Haven residents. There were also residents from Trace Creek subdivision who have a similar service response. They also are concerned along with the entire ISV village board.
Personally, I was pleased to at least see the township board receiving and considering resident concerns. More than that, I was pleased to see the president of the Township working the residents' issues. That gives us all some hope and tells us that it is worthwhile to attend and provide our opinions and input to the board. I thank the chair person, Mrs Nelda Blair for being very patient with everyone. A great deal of passion was expressed, whether just perception or real, about the service levels of policing and the priorities in the budget.
Hopefully the board will realign budget priorities to meet the expressed needs of the community.
Sunday, August 2, 2009
Budget Police Proposal 2010
The new policing plan proposal of the Township will provide consolidated service for the entire community. It appears to be a cost effective program and accomplishes the goal to merge all resources into one package. Let me start by saying I endorse the proposal, because while reading this article, one might think otherwise. I do question if the proposed operating unit is sized properly. My focus is on the metrics and doing the right thing for the right goal. This proposal adds 0.9 cents to the budget. What is a $200,000 homeowner asked to pay for this service? I choose to use a $200,000 assessment because it is easily scalable - only $18 per year or $1.50 per month. I can see some political or psychological value of the proposal and logical value to the community, but am not convinced that we actually need the number of deputies in the proposal. People respond, “Can’t you see all the crime here?” I do not take a position because of the media, nor out of reaction to a short-term problem. Managing a business has been a long-term task for me. I’ve been here many years and talked to many people about the police manpower in this community. Personally, I do not like to invest in intangibles unless there is measurable value to them. Why would anyone do so when they can invest in tangibles, which have cumulative and long lasting value? So I will outline the plan, as I understand it, and outline what little portion of it that bothers me. Basically, I am concerned about the derivation of the proposal.
The proposed plan is to reorganize the Montgomery County law enforcement districts such that The Woodlands becomes its own district. Currently it is part of the large district 2. Having our own district, limits the trips outside of our area, except in dire situations. It makes the reporting easier and customization of services easier. What is more important is that it provides a captain over the Township, commanding the force – a single point contact accountable for costs, services and processes used for enforcement, directly reporting to the Sheriff and the Township, managing the personnel issues, and performing the reporting and administrative functions. District 2 is funded by the county and provides proportional police service to us because of our percentage of population in the county. In this plan, the workforce assigned to us from District 2 would be merged into the current Woodlands deputy force funded by the Township, forming one operational entity. We have known for some time that the merger has an opportunity to consolidate the resident patrols with the Town Center patrols. So we put all of this into one pot and call it The Woodlands District. This will enable an organization that essentially performs like a police force for a municipality. It conforms to the processes of the county, but it is flexible enough to tend to the needs of the community. Additionally, we pay for the cooperative policing in the I45 corridor with Shenandoah and Oak Ridge. That is an additional and debatable cost being phased out in the plan over the next two years. In the new plan, we would grow our contracted deputy staff by 27%. I have not yet seen all the details of the proposed Woodlands District plan, but the million-dollar price tag is staggering, and therefore my concern for metrics behind the proposal. I am certainly not alone in this, as I have had a few people express their similar concerns. It is still early in the budget process. I hope to hear from more of you on this and other issues.
Since we cannot execute the full plan in 2010 due to the county being under economic constraints, funds to hire the additional deputies to execute this plan are not available. In the first part of the two-year plan, 2010 would be a transition year, adding a patrol for the village centers. So you see, this will be part of the long term solution as well. Part of our taxes will go to commercial use, guarding businesses (and shoppers) in the village centers and their immediate surrounding area, perhaps snagging a bank robber or two near or in the centers. I see recent robberies playing a role here, even though the banks have elected to have insurance policies instead of guards. Currently, normal resident deputies serve the centers. So theoretically they would be more available to respond to resident calls or traffic issues, and the new deputies would provide a specialized service to all the commercial centers outside of Town Center. The cost for this part of the plan is $360,000, or 1/3 of the total. Commercial patrols would be divided into two zones. The north would serve Alden Bridge, Cochran's Crossing, Windvale and College Park. The south zone would serve Grogan's Mill, Panther Creek, Indian Springs, Walmart/2978, and Sterling Ridge. Coverage would be 80 hours per week by one officer in each zone.1
Emotions are running high with some people in The Woodlands as a result of the number of bank robberies and other crimes, but we need just plain common sense to prevail. What alternatives were rejected in this proposal? It seems no one yet is presenting how we got here. This budget project proposal sounds good on the surface, but the details and history will tell the full story. I have not seen any metrics yet that drive the proposal nor have I seen metrics that tell us how many deputies we should have for the size of community we have and based on the workload of this force. For example, we need quick response when we call 911 and fairly quick response sometimes even when we call the non-emergency number. One stated goal of the project is to improve response. What is the current response? What do we need it to be? What can we expect different with the service level in the new plan? Those numbers are not (yet) published. What is the number of officers we have out on the streets on an average? I would think we should know the equivalent people on the streets for each given hour. (FTE patrolling). Accountability to operational metrics might also include a diversity of street presence. Instead, I see the metrics of the criminals. How many robberies, how many thefts, etc etc. Maybe one can staff based on the number of reported crimes, but that is not really a good way to staff, is it? The criminals, not the police force, determine that metric. That makes the criminals the drivers of our taxes. One can argue that the number of cars present will deter crime. I am betting that it would make little difference. One can call the number of crime incidents “the workload”, and it is just that to some extent, but it is certainly not clear that we have a handle on the number of officers needed for our community. Maybe the plan has too few, maybe too many. Metrics should be able to guide us through decisions that can be measured for effectiveness.
I know this could be considered a controversial article. It is intended to bring some resident issues to the table to stimulate thought. I know there are other residents here who have the same value system as I do, although they may have bigger pocket books than I. All good big capital project managers have value-driven metrics. Operational managers too will tell you they need meaningful metrics to make meaningful decisions. So when someone wants to spend our money on additional police, I have to ask, what will that money do for us and how was that number derived? Someone might say it buys you protection. I don’t think so. Read everything you can about policing and find out where the police have actually protected someone in neighborhoods. They are not guards, as we employ them. They are responders to help people when called. Then and only then do they normally provide something of measurable value.
We asked for additional law enforcement a few years back because we had serious issues on our streets. Several residents were killed in car accidents. Who is responsible for improving accidental death statistics on the roads? Injuries still occur. Maybe the additional staffing has had no effect, and we have just been lucky. We remain with many drivers doing crazy things on our roads. If we are going to throw dollars at the problem, let's do it cautiously with measurable results. Perhaps the biggest impact is to go door to door and get people to seek change in the community - to lock their doors. The Sheriff's office has told us over and again the same story - residents are contributing heavily to the crime problem.
We don’t have local ordinances to enforce. Local ordinances generate additional work. Our police work is standard for the laws of the county and state. Having higher police visibility is also a goal of this project program. I am not sure how to measure that and am wondering if it should even be a goal. Police presence in a neighborhood is negative to some people. In my opinion, the best deterrent in not presence but reputation. If our police force has a reputation of being johnny-on-the-spot and likely to apprehend anyone committing a crime here, that will deter criminals. If residents have a front line of defense and are known to not be easy picking, then that will deter criminals as well. I see those as two focus points for effectiveness. Newspapers advertise our crime. Maybe we should counter advertise with our successes.
I am sort of questioning the necessity of this project based on what not has been presented. The goals and metrics are not well defined publicly. I have been questioning it for the past year. It seems to me that we need to look at efficiency. This may only be a communication issue, but no metrics have been presented. How many deputies are in the office vs. on the street? How spread out are the deputies in the community? Do they have sufficient backup? What is their response time to emergency calls or those that that need immediate attention? How many false alarms are they servicing or missing? How long are they at a crime site? Metrics have not been used to present the case for the project. How many deputies are enough? What can we do to free the deputies up? Doing an efficiency and work process study could save us millions over the next five years. I don't think we have done that over the past 3 years, since we switched to the Sheriff's services. We continue to use the original study. Since then, our experience with policing this community has grown in size and complexity. If we take my neighborhood as an example, my neighbors can testify to their current level of service. But how about system-wide? My neighborhood has generally received acceptable police response to emergencies and non-emergencies. In contrast, our fire response has not been acceptable, yet our service level will probably remain the same until 2012 in this budget plan. That is measured and published. True, we are not having major fires here (yet) to raise our level of concern like the crime incidents that we read about in the newspaper.
What can we do to help reduce the number of police required and make our force more cost effective? There are several views to this. The statistics that people use now to show the crime rate has a mixture of what I call “forced crime” where the criminal breaks the law no matter the obstructions or difficulties and “accommodated crime” where the criminal breaks the law with no obstructions, or basically where the community or homeowner allows the crime to easily occur. We are told that the bulk of our crime is the latter case, committed by young people, who live here or in nearby communities, seeking easy fast targets so they are not detected. Their goal is to move quickly and get what they can as fast as they can and perhaps even use a stolen car (probably not locked) so that their identity is unknown. So the way I see it, if we are indeed driven by the number of incidents for staffing our police force, we who take precautions are paying for someone else’s negligence. Residents and businesses and the community have an obligation to protect their assets with alarms and locks. I do. Why can’t others? Some people say we need more presence on the streets. I say that would help just a little. Apprehension is the key to success, but if you look at when residents typically report an incident, it is too late to apprehend the criminal. A swarm of police at the time of the incident helps the apprehension process significantly. Otherwise, the incident becomes a report, not an engagement and an unlikely apprehension. The first line of defense is not the police but the resident, the storekeeper and store owner, and the community. They are the first responders; they are the eyes of the community. That will be the case no matter how many officers we have on contract (or employed for that matter, if that was an option). If they are not reporting the incident while it is happening, it is often too late to do much about it.
Why don’t we advocate conservative approaches in our governing body as it transitions to a consolidated entity? Maybe the first year we could have another look at the concepts behind our policing strategies. We need to lower our taxes if we can, but more importantly, we need to be right sized in police force and we need service levels based on the right measurements. If we have to, and it can be rightly justified, then we have to reorganize and deploy more officers on the streets. I just do not see yet that we have to fund this size of a police force. Is it too large or too small or just right? If we don't know that, we don't know the budget. Given the appropriate numbers to drive staffing levels, we could be convinced we need this exact number of deputies and administrative staff, but establishing a tax levy for this is simply does not seem right, given the current information available and economic climate. Maybe all of this has already been considered. I asked if efficiencies were considered and board member took notes, but maybe a better question would have been “what were the rejected alternatives to this proposal?”
Asking a few residents in our neighborhood how they feel about this, the response has been positive but conditional. One person responded: "There has been a lot of money wasted in the associations and it just continues. This would be more important than some of those expenses." Another said, "I would not mind paying the additional cost as long as it produces notable results." Asked if police response to recent calls has been satisfactory, the reply has been overwhelmingly "yes" from those who have needed and used the service with one exception. A resident noted that the response was good, the apprehension occurred, but the law breaker was released. "If the law is not enforced, why should I pay for law enforcement?"
In general, I am for right-sizing tax assessments to fit the needs of the community. Expectations are different among residents. Some have a 30-cent mentality, others a 32-cent expectation and still others a 34-cent expectation. Many people would like to drive down the cost of living here. Almost everyone I talk to wants to be taxed on need, not want or false perception. The desire for responsible and transparent spending is the trend of thought from about everyone I speak to. Personally, I want to see excellence here and live in a safe place. I do not believe it is possible to keep crooks out. It is possible to protect ourselves and get excellent response from law enforcement officials when we need it. Maybe we already have sufficient response. Perhaps an education program and resident participation program should be part of the budget. Yes, we have the awareness program, but it needs a tune-up. I believe it is a weak program needing a complete overhaul.
As you are probably aware, this program is one of four that raises the tax rate from an operational base of 25.3 to 32.8 cents per $100. The policing project costs $2mm over two years or 0.9 cents per $100. The table below from the presentation in the town hall meeting demonstrates the major add-on costs in the budget best. I have added tax payer dollars to it.
Program |
Tax |
Tax for $200,000 home |
Base Operations and debt - current service level | 23.5 | $470 |
New Police program | 0.9 | $18 |
Existing major capital projects on books (ISV fire station , Creekside station) plus replace Central Station | 3.1 | $62 |
Other capital projects - New parks and pathways - Village of Creekside Park and new developments | 3.5 | $70 |
Total | 32.8 | $756 |
Resources
1 Public Security Plan by Vice President of Operations &
Public Safety - Steve Sumner
2Township Budget Initiatives, page 2